Job Listings

Marketing Social Media Specialist - $70k – $75k San Juan Capistrano, CA Direct hire Job ID 2024-9752 We are looking for a Marketing Social Media Specialist. This is a direct hire opportunity based out of San Juan Capistrano, CA.   Marketing Social Media Specialist will report to the Senior Manager of Digital Marketing, needs to be experienced in the publication of a brand’s content through social channels. The Marketing Specialist, will be responsible for creating content as well as identifying appropriate content types, topics, tone, and timing of content across all media channels. In this role, you will need to evaluate the appropriate tone and content for both B2B and B2C channels, while adhering to company brand guidelines. This individual will also be required to manage several social media campaigns around the brand and multiple product lines.   Qualifications: - 3-5 years of experience in developing and analyzing digital and social media marketing campaigns. - Undergraduate degree in communications, marketing, advertising, media studies, business, and/or related fields. - Understand social and content best practices to improve the performance of each campaign. - Strong analytical skills and ability to provide recommendations based on insights. - Excellent written and oral communication skills, consulting skills, and ability to collaborate and work well with others under tight deadlines. - Proven experience in video and content creation, with a strong portfolio showcasing open box product content. - Proficiency in video editing software and graphic design tools (e.g. Canva, Adobe Illustrator, Adobe Photoshop, Adobe Premiere, etc.) Responsibilities: - Supports team with the management of social media channels. - Work closely with a Digital Marketing Analyst to implement a digital marketing strategy. - Take pictures and videos, edit them, and post them on our social media platforms. - Maintains and publishes social media calendar in close collaboration with all marketing team members. - Communicates social media calendar, and content releases, and reports any changes to our management team. - Search and contact different communities and organizations to explore opportunities to reach more customers. - Grow our user bases with engaging posts and creative promotions. - Defines content requirements, enforces best practices, and suggests ways to improve content for social media channels. - Actively engages with consumers across all social platforms (Facebook, Instagram, Pinterest, etc.) - Identify opportunities to drive consumer engagement on social platforms. - Tracks social performance by developing monthly and quarterly reports, as well as measures and reports on social campaigns. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $70,000 to $75,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client: Our client is a leading Manufacturer and is based out of South Orange County, California and has locations worldwide.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Mobile Device Technician - $24/hr – $26/hr Portland, OR (Onsite) Contract to hire Job ID 2024-9750   Solugenix is assisting a client in their search for a Mobile Device Technician This is a Contract to possible hire opportunity based in Portland, OR (Onsite).   The Mobile Device Technician role is to implement, maintain, and improve information system components and services which ensure the confidentiality, integrity, and availability of mobile device, voice, and related information systems and services deployed to support organizational functions. Successful execution of this role is achieved through understanding and documenting processes, identifying unmet or emerging requirements, proposing technical solutions, contributing to the planning required to implement those solutions, and executing the administrative and technical functions required to maintain voice and mobility solutions.   Qualification: - University degree in in a technical or business discipline or equivalent work experience. Previous Experience: - Proven experience in overseeing the distribution and implementation of mobile and voice related products. - Working technical knowledge of current Mobile Device Management (MDM), Voice, and mobile device standards. - Deep understanding of iPhone, iPad, and iOS operating systems. - Excellent software/device troubleshooting experience. - Preferred experience includes Cloud Telephony, current Mobile Device Management (MDM) tools, major carrier experience (Verizon, AT&T, T-Mobile) strongly preferred. - Working knowledge of network and Desktop operating systems. - Excellent understanding of an organization’s goals and objectives and working to meet those expectations. - Excellent customer service background. - Worked and thrived in a team environment. - Used to working with a ticketing system such as ServiceNow. Skills: - Proficiency in MS Office Word, Excel, Power Point, and Outlook required. - Working knowledge of iPhone and iOS operating systems required. - Preferred knowledge: MDM implementations including MobileIron and Microsoft Intune - Experience with ServiceNow ticketing system. About the Client: Our client is a nationwide IT Service provider for many fortune 500/100 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

IT Support Technician $28 - $33/hr  Onsite (4 days in Montebello, CA and 1 day in Irvine, CA) 6+ month contract to possible hire Early start: 5am/6am Job ID 2024-9749   We are looking for an IT Support Technician. This is a 6+ contract to possible hire opportunity in Montebello, CA and Irvine, CA.   Company has been in business for over 80 years!!!  Great chance to grow with a company that has global reach.   Qualifications: - Requires 5+ years of related work experience. - Must be reliable and self-motivated. - Must be able to work in a team atmosphere. - Experience with imaging tools (SCCM, MDT, or Ghost). - Knowledge of data backup and recovery tools. - Installing, upgrading, and migrating to Windows 10/11. - Deploying Windows 10/11. - Full set-ups of new employees. - Configuring hardware and applications. - Configuring network connectivity. - Setting up printers and troubleshooting. - Provide excellent customer service and end-user support. - Configuring backup and recovery options. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $28/hour to $33/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.    About the Client Our client is one of the leading manufacturers of equipment.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Senior Business Intelligence Developer Los Angeles, CA (Remote/Onsite) 6-Month contract Job ID 2024-9748   Solugenix is assisting a client, a prestigious health insurance company, in their search for a Senior Business Intelligence Developer. This is a 6-month contract opportunity based out of Los Angeles, CA (Remote/Onsite).   The Business Intelligence Developer III position works on projects to meet business application needs. This position is a key contributor in creating and supporting standard and ad hoc reports to IT and Business Senior Management.   This position is responsible for working with Business Analysts and key business contacts to translate functional and technical specifications into a comprehensive reporting design; Assists in requirements analysis, data analysis, data mapping, report development & testing, report modifications, and documentation; Determines and develops strategy and framework for consistent report standards.   Under limited supervision, the individual performs research/audit and analyzes high-level complex/advanced data; defines designs and develops new/enhanced reports in support of strategic planning, portfolio and project management, resource management, and development of standard processes; works closely with business clients to resolve issues and enhance systems utilizing problem-solving skill; assesses and evaluates technology needs to recommend solution options; performs interface analysis on detail level.   Qualifications: - Bachelor's Degree instead of a degree, equivalent education and/or experience may be considered. - Preferred - Master's Degree. - At least 5 years of experience with Pixel Perfect Report development using BI Publisher. - At least 5 years of experience with dashboard development using OBIEE. - At least 3 years of experience with PL/SQL and/or SSIS. - At least 3 years of experience with Tableau including building Self-service reporting models. - Must have advanced level of knowledge of SQL. - Healthcare experience would be a plus. - Must have knowledge of creating ETL (Extract, Transform, and Load) technology. - Must demonstrate hands-on experience developing reports using various tools and processes. - Ability to multitask and prioritize work. Ability to adapt to changing tools and technologies. - Must possess communication skills to work with the project team to determine and document reporting requirements. - Advanced knowledge of applicable hardware/software configurations and programming. - Excellent verbal and written communication skills. - May be required to be on-call. - Service-oriented, decisiveness, emotional intelligence, knowledge of the business, problem-solving/analytical thinking, Quantitative Prioritization, Results-oriented, team focus. Responsibilities: - Liaison between I.T. Business Intelligence developmental team and business clients and defining solutions.   - Work with Business Analysts and key business contacts to translate functional and technical specifications into a comprehensive reporting design. - Design of database architectures, data warehouses, and data migrations. - Designs, programs, tests, debugs, maintains, and documents hardware/software for an advanced level of projects to meet business application needs interpreting policies, procedures, and guidelines.   - Accountable for creating business intelligence packages and implementing user reporting solutions based on business requirements and content knowledge. - Determine development strategy and framework for consistent report development standards. - Create and support standard and ad hoc reports to IT and Business Senior Management.   - Meet with technical leaders to document and vet business requirements, identify effective reporting techniques, identify the best data sources for each report field, identify risks and constraints, and design reporting formats.    - Perform project management activities to drive projects to completion on schedule with junior team members and mid-Level business professionals.   - Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. - Develop, implement, and maintain ETL (extract, transform, and load) solutions to bring new data into the data warehouse.   - Perform other duties as assigned. Pay Range for CA, CO, IL, NJ, NY, WA, and DC : $64/hour to $68/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is one of the world's leading health insurance company based out of Los Angeles, CA.    About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Senior Business Intelligence Developer Los Angeles, CA (Remote/Onsite) 6-Month contract Job ID 2024-9747   Solugenix is assisting a client, a prestigious health insurance company, in their search for a Senior Business Intelligence Developer. This is a 6-month contract opportunity based out of Los Angeles, CA (Remote/Onsite).   The Business Intelligence Developer III position works on projects to meet business application needs. This position is a key contributor in creating and supporting standard and ad hoc reports to IT and Business Senior Management.   This position is responsible for working with Business Analysts and key business contacts to translate functional and technical specifications into a comprehensive reporting design; Assists in requirements analysis, data analysis, data mapping, report development & testing, report modifications, and documentation; Determines and develops strategy and framework for consistent report standards.   Under limited supervision, the individual performs research/audit and analyzes high-level complex/advanced data; defines designs and develops new/enhanced reports in support of strategic planning, portfolio and project management, resource management, and development of standard processes; works closely with business clients to resolve issues and enhance systems utilizing problem-solving skill; assesses and evaluates technology needs to recommend solution options; performs interface analysis on detail level.   Qualifications: - Bachelor's Degree instead of a degree, equivalent education and/or experience may be considered. - Preferred - Master's Degree. - At least 5 years of experience with Pixel Perfect Report development using BI Publisher. - At least 5 years of experience with dashboard development using OBIEE. - At least 3 years of experience with PL/SQL and/or SSIS. - At least 3 years of experience with Tableau including building Self-service reporting models. - Must have advanced level of knowledge of SQL. - Healthcare experience would be a plus. - Must have knowledge of creating ETL (Extract, Transform, and Load) technology. - Must demonstrate hands-on experience developing reports using various tools and processes. - Ability to multitask and prioritize work. Ability to adapt to changing tools and technologies. - Must possess communication skills to work with the project team to determine and document reporting requirements. - Advanced knowledge of applicable hardware/software configurations and programming. - Excellent verbal and written communication skills. - May be required to be on-call. - Service-oriented, decisiveness, emotional intelligence, knowledge of the business, problem-solving/analytical thinking, Quantitative Prioritization, Results-oriented, team focus. Responsibilities: - Liaison between I.T. Business Intelligence developmental team and business clients and defining solutions.   - Work with Business Analysts and key business contacts to translate functional and technical specifications into a comprehensive reporting design. - Design of database architectures, data warehouses, and data migrations. - Designs, programs, tests, debugs, maintains, and documents hardware/software for an advanced level of projects to meet business application needs interpreting policies, procedures, and guidelines.   - Accountable for creating business intelligence packages and implementing user reporting solutions based on business requirements and content knowledge. - Determine development strategy and framework for consistent report development standards. - Create and support standard and ad hoc reports to IT and Business Senior Management.   - Meet with technical leaders to document and vet business requirements, identify effective reporting techniques, identify the best data sources for each report field, identify risks and constraints, and design reporting formats.    - Perform project management activities to drive projects to completion on schedule with junior team members and mid-Level business professionals.   - Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. - Develop, implement, and maintain ETL (extract, transform, and load) solutions to bring new data into the data warehouse.   - Perform other duties as assigned. Pay Range for CA, CO, IL, NJ, NY, WA, and DC : $64/hour to $68/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is one of the world's leading health insurance company based out of Los Angeles, CA.    About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Cyber Security Engineer Irvine, CA or San Antonio, TX (Hybrid) 12-Month Contract Job ID 2024-9744   Solugenix is assisting a client, a prestigious and large investment management company in their search for a Cyber Security Engineer. This is a 12-month contract opportunity based out of Irvine, CA/San Antonio, TX (Hybrid).   Qualifications: - 8+ years’ experience working with UNIX and Windows operating systems. - 3+ years’ experience working with AWS and/or Azure. - Shell scripting (bash/zsh/python/Powershell) experience. - Working knowledge of IDS/IPS, Detection, RBAC, and Data Loss. - Advanced system administration experience. - Infrastructure and/or Information Security Experience preferred.  Responsibilities: - Manage health of various technologies related to information security with regards to visibility, automated workflow, and integrations with non-security technologies. - Understand requirements from management and customer base to adjust toolset. - Troubleshoot and resolve issues with minimal oversight. - Identify, prioritize, and champion tool and process requirements. - Strong technical and analytical ability. - Strong business communication skills for detailing issues and ideas. - Develop and maintain runbooks for supported technologies for operations, projects, and users of the toolset. - Provide tuning recommendations for security tools. - Highly motivated and maintains composure under pressure. Technologies to maintain and be responsible for: - Mandiant Security Validation/Verodin - Anomali Threat Aggregator/Integrator - Qualys Vulnerability Management - Windows / RHEL servers - Cyber Threat Intelligence platforms Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $70/hour to $90/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Office Coordinator Sacramento, CA (Onsite) Contract to hire Job ID 2024-9743   Solugenix is assisting a client in their search for an Office Coordinator. This is a contract to hire opportunity based out of Sacramento, CA (Onsite).   The Administrative Assistant/Office Coordinator's responsibilities are greeting and assisting customers, vendors, and personnel; answering multi-line telephone systems, screening, and directing calls to the proper office personnel, salespeople, and filed superintendents; and sorting and distributing incoming and outgoing mail and packages. The Administrative Assistant/ Office Coordinators will be assisting the Branch Manager and Office Manager on daily tasks and projects. In addition, the responsibilities entail ordering office supplies and maintaining and tracking office equipment services and repairs.    Responsibilities: - All front office administrative tasks include mail distribution and shipping, phone call screening, filing, copying, and scanning, office supply management, facility maintenance, and basic admin/clerical functions. - Assist Office Manager/Coordinator and Sales Assistant. - Answer office phones and route calls to appropriate personnel. - Assist Branch manager, Office manager, Field Superintendents and Salespeople. - Maintain office phones, copier, fax machine and troubleshoot issues. - Assist with new hire paperwork for field employees. - Assist with database entries and management. - Create and maintain appropriate files for agencies such as OSHA, EPA, and AQMD. - Review agency documents for data integrity to avoid fines before submission. - Perform special projects as assigned by the Branch Manager and Office manager. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $25/hour to $25/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client: Our client is one of the leading environmental, indoor air quality, fire life safety, biohazard, and heat contractors on the west coast.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Network Project Manager - $35/hr – $50/hr Midland, TX Contract to hire Job ID 2024-9741   Solugenix is assisting a client in their search for a Network Project Manager. This is a contract to hire opportunity based out of Midland, TX.   Qualifications: - At least 5 years of hands-on experience in the networking field. - Self-sufficient and can make engineering decisions within the documented process. - Demonstrated ability to systematically troubleshoot problems in complex systems and network environments. - Strong planning, organizational, and problem-solving skills. - Strong verbal and written communication skills, customer service, and interpersonal skills. - Provide VoIP and Trader Voice services support at a mid to advanced level to the enterprise. - Review and design system configurations and voice requirements for the NICE Recording system for Call Manager and IPC deployments. - Provide and maintain architectural documentation of telecommunications infrastructure and create handover documentation to Service Operations. - Troubleshoot network/VOIP problems, referring to vendors or technicians as appropriate. - Responsible for implementing and maintaining all aspects of the VOIP network infrastructure (i.e. Cabling- Racking/LAN/WAN/WLAN/VoIP/VPN/Network Security). - Assist with the development of documentation for standards requirements within the department. - Provide accurate, clear, concise documentation and assistance to Service Operations. - Review and ensure accurate systems documentation is maintained throughout the project. - Excellent team player with the ability to coordinate and cooperate with others and provide junior Team member mentoring. - Partners with vendors, clients, carriers, and technical staff on VoIP implementation, optimization, security, and ongoing management. Preferred Qualification: - Technical Expertise with IP networking and extensive knowledge of technologies such as SDWAN, MPLS, and VPN. - Extensive knowledge of network hardware including Cisco routers and switches. Experience and expertise with IP routing protocols including EIGRP, OSPF, and BGP. - Knowledge of Cisco encryption technologies (IPSec, SSL), standby protocols HSRP and VRRP, and network address translation (NAT). - Experience in VRF VNF, and NSX. - Experience in Overlay and Underlay. - Experience required in Cisco ISE, Prime, and with both ACI and ACA Firewall technologies. - Experience with Nexus and FEX configuration a plus. Responsibilities: - Plan, design, implement, and support network systems of moderate complexity. - Able to lead and guide projects dealing with network changes and upgrades. - Support WAN connections to CLIENT commercial endpoint devices and analyze utilization to determine circuit capacity requirements. - Work closely with account managers to support all client network requirements. - Provide network design documentation to project teams, peers, and network support organizations. - Perform third-level support within Client/Vendor Partners to resolve network issues and support the implementation of new network solutions. - Provide engineering recommendations to Client/Vendor Partner regional and product representatives as requested. - Conduct product evaluation and testing, and support application development teams. - Support change management processes for the commercial network environment. - Support maintenance window activities on the commercial network when required. - Participate in the development, testing, and QA functions to ensure project delivery. - This person should be able to assist in the deployment and troubleshooting of Unified Communications products and enhancements based on current production deployments for Voice over IP and Trader Voice infrastructure. About the Client: Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Sr. MAC Technician $35 - $45/hr. Farmington Hills, MI (Onsite) 3+ month contract to possible hire Job ID 2024-9737   Solugenix is assisting a client in their search for a Sr. MAC Technician. This is a 3+ month contract to possible hire opportunity based in Farmington Hills, MI (Onsite). The candidate works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.   Qualifications: - Requires 5+ years of related work experience. - Experience with Mac Products (iMac, Mac Mini, Mac Pro, Mac Book). - Experience in Mobile Products (iPhone, iPad, iPad mini). - Experience in software (Apps, Pro Apps, and iOS). - Experience with JAMF is a MUST HAVE. - Comfortable in Mac product installations, configuration, maintenance, troubleshooting, operating systems, upgrading, and recovery solutions. Responsibilities: - Provide support and maintenance of MAC hardware, Apple mobile products, Applications, Pro Applications, and OS. - Provide onsite support to Authorized Users with operational and technical support and meet specified SLAs. - Resolve incidents and problems associated with Apple products. - Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future. - Perform installation, configuration, upgrade, repair, and preventative maintenance on software, hardware, and/or systems related to Apple products. - Monitors and advises the team on the support activities of the Apple Support Center. - Provide Apple product troubleshooting, diagnosis, and repair on (but not limited to) Microsoft-based products. - Provide support to end-users regarding technical inquiries. - Provide on-site hardware support for general troubleshooting and problems for Apple products. - Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. - Utilize problem management databases and systems to track and report on customer calls and requests. - Communicate technical information to the technical and non-technical teams and customers. Desired Certifications: (one or more) - Apple Certified Support Professional (ACSP) - Mac Integration Basics (MIB) - Apple Certified MAC Technician (ACMT) About the Client Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Project Coordinator $23/hr - $25/hr Irvine, CA (Hybrid - 2 days Remote per week) 6+ month contract to possible hire Job ID 2024-9729   We are looking for multiple Project Coordinators. These are 6+ month contract to possible hire opportunities in Irvine, CA.  PC’s work a hybrid schedule with 3 days onsite and 2 days remote each week.   The Project Coordinator will play a vital role providing support to the Project Management team by processing orders in SAP. Monitor current projects and coordinate all team members involved keeping installation workflow on track. Communicate timeline changes and new information to the project team.    Qualifications: - Bachelor’s degree preferred. - 1-3 years of professional administrative experience. - Experience with scheduling would be a plus. Responsibilities: - Coordinates installation with third-party vendors, co-workers, and customers. - Manage the data for all project-related information; ensure all needed materials are current and properly filed and stored. - Manage travel for the installation team within the assigned budget and ensure adherence to the travel policy. - Organize and plan meetings with the project manager, either ad hoc or on a scheduled cadence. - Ensure on-time completion of all installation projects. - Work to improve the project process. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $23/hour to $25/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is one of the leading manufacturers of equipment.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Senior Genesys Test Engineer San Antonio, TX (Hybrid) Long-Term Contract Job ID 2024-9728   Solugenix is assisting a client, a prestigious and large investment management company in their search for a Senior Genesys Test Engineer. This is a long-term contract opportunity based out of San Antonio, TX (Hybrid).   Qualifications: - 10+ years of related experience. - Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting. - For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting, and Test Asset Maintenance (manual and automated). Experience in logging the bugs on Qtest and Jira. - Proficient in preparing Test plan strategy, Test Approach, and Test Results documents. - Able to design and execute various testing techniques and strategies. - Working knowledge of JIRA and Confluence. - Experience in test automation tools supporting Contact Center platforms. (i.e. selenium or Qtest) - Prefer experience with Cyara for automated IVR testing. - Understand the SDLC, Agile/SCRUM concepts, and software release cycle. - Excellent Oral & Written communication skills. - Good customer interfacing skills and ability to collaboratively work with different stakeholders in IT and Business. - Prefer to have experience in Genesys cloud testing. About the Client Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title:SDET QA - MEAN Stack Location:Hyderabad/Indore/Gurugram Experience : 4-7 yrs.    

Project Manager Phoenix, AZ (Hybrid) 9-month contract (with possible extension) Job ID 2024-9723   Solugenix is assisting a client,a financial services company, in their search for a Project Manager. This is a 9-month contract opportunity based out of Phoenix, AZ (Hybrid).   Qualifications: - Excellent analytical and problem-solving skills, with experience in managing large data sets. - Reporting and analysis experience will be a distinct advantage. - Ability to handle multiple assignments and tasks independently/with minimal supervision while adhering to time-sensitive deadlines. - Must have advanced proficiency in Excel. - Must be proficient in MS Product suite, including Word and Powerpoint. - High level of flexibility with the ability to absorb new information and adapt to change quickly. - Ability to collaborate and partner across multiple teams. - Knowledge of Agile (Scrum) methodology and practices. - Excellent communication skills. - Motivated self-starter. - Excellent organizational and planning skills. Responsibilities: - As part of the PMO team, work across multiple product delivery teams to maintain detailed capacity planning reports that include capacity allocations, actuals, and forecasts (budget, sow, burn rate, etc.). - Maintain capacity plans that report on capacity commitments across scrum teams by Program Increments (PI) and Products. - Ensure the integrity of the capacity planning reporting through strong data quality practices and communication with product delivery teams. - Produce reporting that enables transparency into capacity allocation, consumption, outlook, and sequencing options. - Partner with product delivery teams to collect sizings for new initiatives. - Partner with the Tech Portfolio team to track resource shifts and scrum team updates. - Identify and deliver process redesign/improvement areas that build confidence in the capacity reporting. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $60/hr to $65/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a fortune 100 financial services company.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hr Grand Rapids, MI Contract to possible hire Job ID 2024-9722   Solugenix is assisting a client in their search for a Desktop Support Specialist - Field Technician (Storm Support). This is a contract to possible hire opportunity based out of Grand Rapids, MI.   Responsibilities: - In-field technical support of Panasonic Toughbook or similar and supporting infrastructure including docks, stands, wiring harnesses, and a 12-volt system. (Knowledge of Inverters/RAM Mounts/Adapters/Multimeter a plus). - Perform Provisioning and asset management for new builds/reinstalls etc leveraging DTE tools. (SCCM/ServiceNow or similar). - Software installation and troubleshooting including Windows 10/11, (MDM experience a plus, ADMS or Clicksoft). - L2 support for MDT devices (Hardware/Troubleshooting, mobile tablet, or rugged PC experience a plus). - Storm supports round the clock and supports the MDT hotline during Storm for priority response. - Provide support 24 hours (12-hour shifts during active storms) DTE has reduced # of severe power outages and length of outages this year and wants to continue that trend, but OT is possible anytime that occurs). - Travel and On-demand Dispatch/preventive maintenance as part of the job requirement. About the Client: Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hr Detroit, MI Contract to possible hire Job ID 2024-9721   Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support). This is a contract to possible hire opportunity based out of Detroit, MI.   Responsibilities: - In-field technical support of Panasonic Toughbook or similar and supporting infrastructure including docks, stands, wiring harnesses, and a 12-volt system. (Knowledge of Inverters/RAM Mounts/Adapters/Multimeter a plus). - Perform Provisioning and asset management for new builds/reinstalls etc leveraging DTE tools. (SCCM/ServiceNow or similar). - Software installation and troubleshooting including Windows 10/11, (MDM experience a plus, ADMS or Clicksoft). - L2 support for MDT devices (Hardware/Troubleshooting, mobile tablet, or rugged PC experience a plus). - Storm supports round the clock and supports the MDT hotline during Storm for priority response. - Provide support 24 hours (12-hour shifts during active storms) DTE has reduced # of severe power outages and length of outages this year and wants to continue that trend, but OT is possible anytime that occurs). - Travel and On-demand Dispatch/preventive maintenance as part of the job requirement. About the Client: Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Senior ServiceNow Developer Rockville, MD (100% Remote) Full Time Job ID 2024-9720   Solugenix is assisting a client, in their search for a Senior ServiceNow Developer. This is a full-time opportunity based out of Rockville, MD (100% Remote).   Seeking a highly skilled Senior ServiceNow Developer to join our team on a full-time basis. This remote role is ideal for a candidate who excels in ServiceNow integrations, UI building, and flow design, and has a robust understanding of the telecommunications sector. Qualifications: - Bachelor’s degree in computer science or related field from a reputable college - 3 to 7 years of experience on the ServiceNow platform. - Proven experience as a ServiceNow developer in a senior capacity, with a strong portfolio of successful integrations and UI implementations. - Deep knowledge of the telecommunications industry. - Ability to start immediately and commit to the project timeline until the end of December 2025. - Optional: Understanding of the Telecommunications Services Management (TSM) solution Responsibilities: - Lead the migration of services and processes to ServiceNow. - Design and implement effective UIs tailored to user needs. - Develop comprehensive workflows and business processes using ServiceNow Flow Designer. - Serve as an integration expert to ensure seamless connectivity within ServiceNow and external systems. - Strategize, architect, and design end-to-end ServiceNow implementations for clients/customers. - Design, strategize and implement ITIL processes for clients/customers using the ServiceNow platform. - Develop a productive working relationship with client stakeholders and process owners that allows for a cross-functional understanding of requirements and expectations. - Leverage from best practices in Project Management using SCRUM/Agile for efficient project delivery and implementation. - Ensure project scope and objectives are accomplished within the prescribed time frame and budget. - Work with client stakeholders to define and implement new ServiceNow applications/modules. - Assist business service lines in defining and developing client-specific reporting. - Work with QA and end-users to ensure new functionality passes testing, and defects are resolved promptly. - Implement, maintain, and customize ServiceNow modules like (not limited to): CSM, Field Service, ITSM, ITAM, CMDB, Discovery, Service Catalog, Project, Portfolio, Orchestration. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $50/hour to $80/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis.We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Quality Training Associate Fort Worth, TX (Onsite) Contract to Hire Job ID 2024-9719   Solugenix is assisting a client in their search for a Quality Training Associate. This is a contract to hire opportunity based out of Fort Worth, TX (Onsite).   The Quality Training Associate is responsible for supporting the day-to-day activities related to the corporate training program.   Qualifications: - A Bachelor's degree preferred, and/or 4 years of related work experience. - 2 years of quality experience in a cGMP environment, is preferred. - Must have experience in LMS = Learning management system. - Ability to work independently when guided by documented procedures. - Able to work effectively as part of a team. - Excellent attention to detail. - Ability to deliver within established timelines. - Fluency in English and excellent comprehension. Bilingual/Multilingual candidates are encouraged to apply. - Strong oral and written communication skills. - Proficient with Microsoft Office applications. - Ability to periodically provide training support for night and weekend shift Associates. Additional Qualifications: - Quality oriented, Process Driven, Project Driven, Deadline Driven. - Heavy Administrative skills in PowerPoint, Excel, Presenting Presentations. - Managing the electronic system Software/ running reports and managing data (Master Control). - Presenting Metrics and Data, Public speaking skills. - Personable and flexible, Accountability, Integrity. - Multitasking a must have. - Someone who can work Independently. - Someone who is goal oriented. - Work experience is valued Degree is a bonus. Responsibilities: - Administration and maintenance of the Electronic Quality Management System (eQMS) Training. - Module, associated user profiles, and electronic training records. - Assist with the development and implementation of role-based training curricula for all employees performing GxP activities. - Administration and maintenance of hard copy training records. - Generate eQMS training reports, routinely and as requested. - Generate training metrics, routinely and as requested. - Monitor the status of assigned training tasks. - Participate in employee onboarding, routine cGMP training, and other training-related tasks as assigned. - Assist with training-related requests during internal audits and/or customer or regulatory inspections. - Assist with document control change management for controlled documents that require training. - Perform a quality review of electronic and hard copy training records, as needed. - Assist with efforts to ensure the continued effectiveness and compliance of the corporate training program. - Author or revise Standard Operating Procedures and Work Instructions as requested. About the client: Our client is a pharmaceuticals company based out of Fort Worth, TX.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.  

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title: Technical Support Analyst (Enterprise Management) Job Location: Hyderabad (WFH)   Job Description (Job Summary/Roles & Responsibilities) Summary of Job Function We are seeking Technical Support Analyst (enterprise management) to join our team. The ideal candidate will be responsible for troubleshooting product-related issues on the POS system, menu management, and back-office reporting. This role involves providing exceptional customer service through various communication channels such as phone calls, emails, SMS texts, chat, and web portals.   Essential Duties and Responsibilities Customer Service: - Take live phone calls and monitor shared email box. - Respond to SMS text messages, chat inquiries, and web portal interactions promptly and professionally. - Strive to achieve the excellent quality assurance scores on customer interactions.   Menu Management: - Add/remove products from the menu. - Update pricing of products. - Implement and manage product discounts. - Troubleshoot product-related issues on Point of Sale (POS) systems. - Perform software configuration of Kitchen Display Systems (KDS) monitors and ticket printers.   Back Office Reporting: - Perform backoffice reporting including cash management, inventory, invoices and labor.  Infrastructure - Wired Internet connection (cable/broadband)- WIFI is NOT permitted or supported on the provided work equipment. - Internet Service Speed Minimum: 20 Mbps download / 5 mbps upload - Distraction free work environment. Whether it’s your bedroom with a desk set up or a designated office within your home, you should be able to close a door to outside distractions and noise.  Mandatory Skills: - Excellent communication skills, both verbal and written. - Strong customer service skills  Desired Skills: - Knowledge of POS systems preferred. - Experience working on a service management tool preferably ServiceNow (other alternatives Zendesk/Salesforce Service Cloud/ Freshdesk/Jira Service Management etc.)   Education & Certifications: Any Graduate

Publishing Specialist Los Angeles, CA (Hybrid) 6-month contract Job ID 2024-9708   Solugenix is assisting a client, a prestigious and large investment management company in their search for a Publishing Specialist. This is a 6-month contract opportunity based out of Los Angeles, CA (Hybrid).   Qualifications: - Ideally at least 1-3 years experience working in a creative corporate environment. - Ideally has familiarity with financial concepts and the investment industry, including key data elements. Work in another highly regulated industry (pharma, legal) a plus. - Updates data, formatting, layout, design and content for print, PDF and presentation materials based on established templates in PowerPoint using the Seismic platform. - Updates and creates charts, graphs, templates, and exhibits to be used in communications materials, websites, and/or presentations. - May prepare presentation and notes files for use in meetings and webcasts. - Customizes materials based on client needs while still applying brand, style and data presentation guidelines. - Demonstrates a strong working knowledge of the following software: Microsoft PowerPoint 2010 (advanced), Microsoft Excel (intermediate; charting skills critical). - Demonstrates strong detail orientation, process orientation, organizational, and multi-tasking skills; ability to effectively manage an unpredictable workload and meet established deadlines. - Demonstrates a keen ability to problem solve and manage ambiguity. - Demonstrates analytical thinking, an eye for detail and ability to spot trends and variances in data; able to work with large volumes of data from multiple sources. - Demonstrates ability to collaborate with diverse working styles and with team members across business units; initiative to work and learn independently; proactively contribute to department goals; and ability to lead others while maintaining effective business relationships with associates throughout the organization. - Demonstrates the ability to learn new applications, as needed. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $44.83/hour to $44.83/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.