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Job Locations US-NY-Brooklyn
Branch Manager (Bilingual Chinese) - $80k - 110k Brooklyn, NY Direct Hire Job ID 2023-9318   We are looking for a Branch Manager (Bilingual Chinese). This is a direct hire opportunity in Brooklyn, NY.   Qualifications: - A College degree in business or finance is preferred. - 3+ year of Banking Experience with 2+ in a branch management role. - Knowledge of banking operations in a commercial bank is preferred. - Bilingual Chinese (Mandarin or Cantonese) is a must. Responsibilities: The Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.   Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. - Make regular business development calls to solicit new business (loans, deposits) or improve services to clients. - Oversee and/or train/guide staff to provide clients with appropriate Bank products and services. - Ensure that staff members provide continuous quality service to clients. - Represent the bank in the community through involvement in various civic and charitable activities. - Assure compliance with the bank’s policies and procedures. - Maintain non-discriminatory practices in business. - Perform miscellaneous duties as assigned. Sales & Service Responsibilities - Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff. - Assess sales results of the branch. - Work with marketing dept. to develop sales programs and/or campaigns. - Hold weekly sales/service meetings for briefings and debriefings. - Motivate staff to solicit sales and give commendable service. - Supervise training of staff on product knowledge, sales, and service techniques. - Provide clients with appropriate bank products and services to meet the client’s needs. - Build/enhance business relationships with clients. Lending Responsibilities - Make business development calls to solicit loans. - Maintain, promote, and enhance business relationships with clients. Administration Responsibilities - Set an annual budget and business goals for the branch. - Monitor monthly income and control expenses of the branch. - Ensure a satisfactory branch overall audit. - Monitor the performance of the staff that are under the manager’s direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management.  - Arrange for appropriate training and cross-training of staff when needed. - Address and resolve human resource issues when needed. - Understand personnel policies and procedures and treat staff fairly. Operations Responsibilities - Oversee/monitor the performance of operations staff to ensure all policies/procedures are compliant with bank guidelines. - Ensure a satisfactory branch audit is met. Authorities - Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items. - Sign official checks and other documents. - Provide signature guaranty. - Have authority to directly resolve errors and client complaints. - Hire and fire staff with the concurrence of senior management and Human Resources department personnel. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $80,000 to $110,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is one of the largest commercial banks in Southern California.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2023-9318
Category
Management
Job Locations US-CA-Cupertino
Customer Service & Sales Manager $60k - 75k Cupertino, CA (Onsite) Direct Hire Job ID 2023-9254   We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).   Qualifications: - A degree is a plus. - At least 2 years of banking operations experience is required. - Comprehensive knowledge of all aspects of branch service functions is needed. - Thorough knowledge of bank policies and procedures is a MUST. - General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. - Direct sales experience desired. - Computer experience (Microsoft Word, Excel, Outlook) required. - Good management skills with an emphasis on planning, organization, and scheduling. - Excellent verbal and written communication skills. - Bi-lingual English and Chinese (Mandarin or Cantonese) is a MUST. Direct Reports: The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch’s staffing requirements).   Responsibilities: - Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. - Responsible for personnel administration, staff development as well as the service-driven sales culture of branch banking. - Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. - Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. - Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. Service and Sales Responsibilities: - Interact effectively and professionally with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service. - Ensure staff are actively profiling customers during new account and teller transaction process to identify cross-sell opportunities to meet customer needs/requirements. - Responsible for developing and tracking individual performance goals. Develop coaching and mentoring processes for staff to ensure their performance meets bank customer service, sales, and operational requirements. - Establish and manage the achievement of the assigned team and individual sales production goals. - Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services. - Support business development colleagues and perform marketing activities as needed in efforts to achieve branch growth and profitability goals. - May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan-related functions. - Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations, and other professional activities as appropriate. Operations, Management & Administration Responsibilities: - Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk, and regulatory functions within the branch. - Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit ratings. Implement appropriate controls and oversight for any identified deficiencies. - Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with the completion of required branch certifications. - Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with the Branch Manager and Regional management on effective staff deployment and utilization. - Ensure performance reviews/evaluations of the branch’s non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities. - Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. - May serve as Safety and/or Security Officer for the branch. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $60,000 to $75,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is one of the largest commercial banks in Southern California.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2023-9254
Category
Marketing
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title: Sr. Power Platform Sr. Developer Location: Hyderabad/Indore Experience : 6 - 8 yrs. Type of Position: Full Time  
Req No.
2023-9220
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title:Active Directory Lead Location: Hyderabad Type of Position: Full Time
Req No.
2023-9128
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix   Job Title: Lead Oracle DBA (AWS) Job Location: Hyderabad. Job Type: Full Time Shift Timings: Rotational Shifts (24/7)   Job Summary: The Oracle DBA will be responsible for the implementation, configuration, maintenance, and performance of critical DB servers, to ensure the availability and consistent performance of the applications. This is a hands-on position requiring solid technical skills as well as excellent interpersonal and communication skills.   Job Summary:  The Oracle DBA will be responsible for the implementation, configuration, maintenance, and performance of critical DB servers, to ensure the availability and consistent performance of the applications. This is a hands-on position requiring solid technical skills as well as excellent interpersonal and communication skills. The person should have experience in leading the team.   Role and Responsibilities: - 8+ Years’ experience in database administration, operations, and production support - Excellent knowledge in resolving performance tuning issues. - Experience in Monitoring, back up/ Recovery Management, DB Provisioning/de-provisioning, DB refresh/restore, HA/DRE, Patching, migration, replication, and upgrades. - Understanding of Incident Management, Problem Management and Change Management - Experience in tools such as Service Now, JIRA, Confluence - Ability to document solutions and train operational teams - Experience with Amazon Web Services or Azure - Experience with automation, Ansible, Python - Experience in Sybase, Oracle Enterprise Manager (OEM) Cloud Control, SQL Server, Postgres, Cloudera, Hadoop is a plus. - Excellent written and verbal communication - Flexible, team player, get-it-done personality. - Ability to organize and plan work independently. - Ability to work in a rapidly changing environment. - Ability to multi-task and context-switch effectively between different activities and teams - Experience in financial domain is a major plus - Experience in handling the team, people management skills. - Good communication skills and ability to demonstrate to customers.   Key Skills: Oracle DBA - Oracle database administration, operations and production support - Logical approach to work and ability to prioritize the tasks. - Experience in database and application performance tuning - Experience in Monitoring, back up/ Recovery Management, DB Provisioning/de-provisioning, DB refresh/restore, HA/DRE, Patching, migration, replication and upgrades - Understanding of Incident Management, Problem Management and Change Management - Experience with Amazon Web Services or Azure - Experience with automation, Ansible, Python - Experience in Oracle Enterprise Manager (OEM) Cloud Control, - Experience in handling a team with 6+ members.   Education & Certifications:-   B.Tech / M.C.A / OR Any PG
Req No.
2023-8893
Category
Information Technology