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Job Locations IN-Hyderabad
  We have a very urgent requirement for “Senior Automation Engineer ”. Please find below the full Job Description, if this job opportunity interests you, I urge you to email me your updated resume with mobile number and the best time to call you. As we have multiple job opening, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.   Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title: Sr Automation Engineer Job Location: Hyderabad/Indore Experiences: 5-8 Years   Job Description: - Implements and oversees the test automation approach to deliver the Test Automation Strategy including CICD, nonfunctional testing - performance, security engineering, compatibility, accessibility testing - Drives out improvements and innovation around tooling, frameworks and approaches working on shift left first principles and the automation pyramid - Able to work constructively to ensure the best value is being driven through the automation approach and that the approach is consistent with other PODs where beneficial - Works with the business/POs to ensure there is a holistic and consistent approach to Quality (through RCA, metrics, code quality, (defect) stage containment) and ensures cross communication and collaboration on QA best practices, risks and open issues across other PODs - Leads and federates the overall test approach to the Squads - built-in quality, metrics, methods and tools - Leads process improvement initiatives focus on Quality, Velocity and Efficiency (agreed across the POD) e.g closer alignment to business acceptance, operations etc - Ensure consistency across all squads in line with POD strategy/maturity/priorities/global approach - undertaking quality reviews and deep dives to ensure there is a consistent approach - Input into PI planning, and subsequent resourcing planning - including skills profiling and identify training requirements for POD members - Identify supplier training requirements and feed into global KPI and supplier measures - Provides timely reports with qualitative and quantitative analysis of test coverage, defect trends & leakage enabling key stakeholders (including Squad leaders) for timely course correction - Define and design quality metrics and dashboard to enable the Pod lead & PO to frequently gauge the quality of the software   Required Skills: - 5-8 years of automation experience - Experience in Manual Testing , API Testing and Automation Testing Using Playwright tool including writing and maintaining test scripts. Hands of experience in java script. - Strong understanding of Test Engineering and Quality Assurance best practices, tools and policies - The ability to communicate effectively to both technical and non-technical colleagues in a cross-functional environment - Proven track record of successfully delivering Quality software solutions - Strong Leadership skills and a team player - Experience or knowledge of working with Agile at Scale, Lean and Continuous Delivery approaches such as Continuous Integration, Test-Driven Development and Infrastructure as Code - Familiar with Automation Framework Design and Implementation - Understanding of CI/CD and DevOps practices - Proficient in the following Test automation languages and frameworks: JavaScript, Typescript - Strong experience working with Java, experience with other testing frameworks (e.g., Selenium, Cypress) is a plus. - Good understanding of working with a source control systems such as Azure DevOps/TFS, Github or Bitbucket - Experience working with Jira   Desired Skills: - Understanding of CI/CD tools for automating the build and deployment processes. Education & Certifications: - BE/ BTech / BSC / MCA
Req No.
2024-9627
Category
Information Technology
Job Locations US-MI-Detroit
Desktop Support Specialist $22/hr - $24/hr Detroit, MI Contract to possible hire Job ID 2024-9619   Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to possible hire opportunity based out of Detroit, MI.   Qualifications: - Requires 3+ years of related work experience. - Sound knowledge of imaging tools (SCCM, MDT). - Sound knowledge of data backup and recovery tools. - Installing, upgrading, and migrating to Windows 7/10. - Deploying Windows 7/10 in large enterprises. - Configuring hardware and applications. - Configuring network connectivity. - Configuring backup and recovery options. Certification: - A+ Certification is a huge plus. Responsibilities: - Provide onsite support to users with operational and technical support. - Resolve incidents and problems associated with end user equipment. - Support uses connecting or attempting to connect to the corporate network and assists in the coordination and completion of accessing LAN, print, and file service. - Provide repair and maintenance for mobile devices. - Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals). - Provide software break/fix services and replacement of non-warranty assets for end users. - Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output. - Configure and support end-users on mobile computing platforms. - Deskside support services as required. About the Client: Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9619
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title         :  Front Office Executive  Job Location  :  Hyderabad Position          :  Full Time Work Timings: Regular hours will be (9:00 AM to 6:00 PM IST), 5 Days a Week    
Req No.
2024-9618
Category
Human Resources
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Summary of Job Function We are looking for an experienced Technical Support Analyst (Voice) to support our client! The Technical Support Analyst provides remote installation, repair and support services for Point-of-Sale (POS) systems, networks, and other services and solutions. Successfully manages identification and resolution of customer issues. Supports system implementation and engages customers and team members in completing projects on-time and on-budget. Actively participates as a key part of a growing team that is obsessed with quality, and customer service.
Req No.
2024-9611
Category
Customer Service/Support
Job Locations US-CA-Tustin
ServiceNow CMDB Developer Tustin, CA (Hybrid) 12-Month Contract Job ID 2024-9610   We are looking for a ServiceNow CMDB Developer. This is a 12-month contract opportunity based out of Tustin, CA (Hybrid).   Qualifications: - Bachelor's Degree in Computer Science, Engineering, Math, Physics, or related technical field or equivalent years of experience required. - 3-5 years of experience in a software-related field required. - 3-5 years of ServiceNow administration experience required. - Proficiency in JavaScript. - ServiceNow Implementation experience preferred. - Configuration Management Database (CMDB) experience preferred. - Certified ServiceNow Administrator or Certified ServiceNow Developer. - Working experience in Service Asset & CMDB, Discovery, and Service Mapping (optional). - Experience with ServiceNow Discovery module end to end (Error handling and experience with patterns preferred). - Solid experience in administering and configuring the ServiceNow CMDB, including CI classes, attributes, relationships, and workflows. - Experience in creating, updating, and maintaining CMDBs, and other asset/configuration management repositories in a complex IT environment. - Design and implementation of solutions for maintaining CI data integrity across the CI lifecycle with due consideration to the ITSM process like Incident, Problem, and Build solutions around data certifications (if required) for maintaining CI sanity. - Experience in identifying and tracking CIs, implementing change control, and accounting for discovered/manual CIs in a complex IT system. - Managing CMDB health to support Assets and Configuration and CI relationships, as coming from discovered sources.  Responsibilities: - Develops, implements, maintains, and corrects moderately complex application software and system problems using established credit union standards and specifications, with little supervision or guidance. - Codes new application programs to meet desired user functionality using ServiceNow. - Revises application software using tables, profiles, and other vendor-supplied customization tools to reflect approved changes specified by users. - Follows general and credit union-specific coding and development standards, SDLC standards, and Agile methodology standards. - Builds technical and functional documentation for new programs or changes to existing programs as required. - Test and debug new and existing application software, developed by other programmers, to assure accuracy, integrity, interoperability, and completeness to achieve desired results. - Ability to learn, adapt, and become proficient in multiple technologies and best practice development standards. Remains knowledgeable of new and emerging technology by researching technical materials, attending seminars and training classes, and consulting with personnel from other industries. - Provides ongoing system support as required. - Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions. - Performs other duties as assigned. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $55/hour to $65/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis.We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9610
Category
Information Technology
Job Locations IN-Hyderabad
We have a very urgent requirement for “Genesys Cloud Engineer ” . Please find below the full Job Description, if this job opportunity interests you, I urge you to email me your updated resume with mobile number and the best time to call you. As we have multiple job opening, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.    Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   As a  Genesys Cloud engineer the incumbent is expected to be a part of a team of 3 -4 members in the Contact Center domain(Genesys Pure Engage & Cloud), lead and personally contribute to solution delivery through SDLC activities (analysis, development, testing, deployment, support, etc.) for one or more medium to high complexity business capabilities and/or products.    Required Skills - Minimum of 4 - 7 years’ experience in supporting and developing Genesys Cloud platformAbility to work in a team and challenging environment. Participate and contribute during migration activities from Genesys Engage to ClouTroubleshoot issues within the Genesys cloud environment. - Troubleshoot and resolve incidents escalated to the L3 team. - Work with vendor support as required to resolve outstanding defects/issues. - Create and maintain documentation for L2 Support resources. - Problem Management, perform root cause analysis and take preventative actions. - Good to have AWS fundamentals (Cloud practitioner) certification. - Adheres to support processes and best practices. - Strong verbal and written communication skills Desired Skills - Genesys Cloud CX concepts, Work experience on Architect - Good to have: Knowledge on Genesys Engage basics. Tools & Technology - Genesys cloud, Architect, Genesys Engage Tools  Responsibilities:   - Troubleshoot issues within the Genesys cloud environment. - Troubleshoot and resolve incidents escalated to the L3 team. - Work with vendor support as required to resolve outstanding defects/issues. - Create and maintain documentation for L2 Support resources. - Problem Management, perform root cause analysis and take preventative actions. - Adheres to support processes and best practices. Qualifications: - Bachelor’s degree in computer science, Information Technology, or a related field. - Minimum of 3 years of experience working with Genesys eServices solutions, including implementation, configuration, and support, and overall 4-7 years of experience in Genesys - Strong knowledge of Genesys routing and reporting solutions, as well as integration - Excellent problem-solving, analytical, and troubleshooting skills, with the ability to diagnose and resolve complex technical issues. - Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and interact with clients at various levels. - Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment. - Genesys certifications, such as Genesys Certified Professional (GCP), are highly desirable. - Experience in any of these applications is a plus - Genesys Platform, Genesys SDK, GVP – IVR platform, Workforce management.  
Req No.
2024-9604
Category
Information Technology
Job Locations US-CA-Irvine
IT Applications Analyst Irvine, CA (Onsite) Contract to hire Job ID 2024-9596   We are looking for an IT Applications Analyst. This is a contract to hire opportunity based out of Irvine, CA (Onsite).   This is a hands-on analyst role with problem solving and business process improvement activities. The successful candidate will have knowledge of Office 365, ERP systems, accounting systems, and general business processes in this role.   Qualifications: - Experience with ERP systems. - Hands on with SQL queries and data analysis. - Hands on with basic scripting or programming languages like C#, JavaScript, Python. - Experience with Azure Data Factory is a plus. - Interest and experience in Business Process improvement. - helping others improve their work processes. - combining technology with business to make improvements and solve business problems. - process analysis, diagramming, documentation, and training. - data driven approaches to problem solving. - Has a desire to learn and improve on the latest Microsoft Business Applications toolsets, including. - Office365 - PowerBI - PowerApps - Power Automate - SharePoint - Dynamics 365 - Dynamics CRM Functional ERP areas: - General Accounting - Accounts Payable - Accounts Receivable - Payroll - Cash Application - Fixed Assets - Sales Order Processing Line of business areas: - Project Cost Accounting - Service Management - Fire industry inspections Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $110,000 to $120,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a leading manufacturer and distributor of fire and safety products.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9596
Category
Information Technology
Job Locations US-CA-Irvine
Splunk Engineer Irvine, CA/Culver City, CA (Hybrid) Long Term Contract Job ID 2024-9572   Solugenix is assisting a client, a prestigious and large investment management company in their search for a Splunk Engineer. This is a Long Term contract opportunity based out of Irvine, CA/Culver City, TX (Hybrid).   Qualifications: - 8 years of overall IT experience. - 5 years’ experience in managing, designing, and configuring Splunk environment. - 5 years’ experience in Unix environment including administration, scripting, or supporting applications. - Experience with Splunk Enterprise Security Premium Application and Splunk Enterprise. - Experience in requirement gathering and documentation. - Experience in developing and supporting Splunk Applications. - Experience in automation with programming languages like Python, JAVA, .Net, and Ansible is a plus. - Experience in technologies like GIT, JIRA, and Automation Testing. - Familiarity with Phantom, Cloud computing, Web Interfaces, Databases, and Big Data technologies (like Hadoop, Kafka, etc.) - Understanding of Continuous Delivery and Continuous Integration. - Splunk Admin Certification is mandatory. - Excellent communication and interpersonal skills. - Splunk core admin experience is mandatory. Responsibilities: - Support, Admin, maintain, and expand Splunk infrastructure to meet future architecture design and deployment requirements. - Develop distributed Splunk applications, including requirement gathering, and coordinating Splunk setup. - Recommended Splunk implementation best practices and fixes. - Design, implement, and optimize Splunk applications (including Enterprise Security), queries, knowledge objects, and data models. - Perform basic and advanced scripting tasks with Splunk to automate repeatable processes using Python. - Deploy Best Practices for developing Splunk Apps and create conceptual architecture for continuous improvement initiatives. - Provide Impact assessment for migration efforts. - Support Performance Testing and User Acceptance Testing. - Design and implement Custom Searches and reports. - Build proof of concepts for Splunk enhancements. - Tuning information model, and defining reusable templates. - Define reusable view templates and retention & archival policies. - Provide Impact assessment for migration efforts, and coordinate migration activities. Nice to Have: - Experience in Security information and event management (SIEM). - Experience with RTIR. - Certifications in CISSP, Python, Java, .Net, Ansible / Red Hat or similar. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $60/hour to $80/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9572
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.   As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title:Cloud DevOps Engineer Job Type: Fulltime. Shifts: 24/7 (Rotational) Exp : 5+ Years Location: Hyderabad      Job Summary: Cloud Devops Engineer is primarily responsible for working hands on various AWS services like EC2, EKS, ECS, S3, VPC, Route53, Lambda, Code pipeline etc., and should have good working knowledge on various devops tools like Jenkins, GitHub, containers like ECS, Docker and Kubernetes.   Role and Responsibilities: - Design, Implement and maintain cloud infrastructure using Infrastructure as code (IAC) tools like Terraform, CloudFormation or Ansible - Deploy, Configure and manage cloud services and resources on AWS. - Automate and streamline CI/CD pipelines for applications and infrastructure deployments. - Monitor, troubleshoot and optimize cloud infrastructure and applications for performance, reliability, and cost efficiency. - Implement security best practices and compliance requirements for cloud environments. - Collaborate with development teams to design scalable, resilient and highly available cloud-native applications. - Provide technical guidance and support to teams on cloud architecture, best practices and tools. - Continuously evaluate and adopt new technologies, tools, and practices to improve efficiency and effectiveness.  Skills:   - Proficiency in cloud platforms such as AWS and AZURE - Experience with Infrastructure as code tools like terraform, Cloud formation and Ansible. - Strong Understanding of CI/CD pipelines and tools such as Jenkins, GitLab CI/CD - Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes - Familiarity with monitoring and logging looks like Datadog, Prometheus, Grafana etc. - Understanding of networking concepts and cloud networking services (VPC, Subnetting, load balancing etc) - Experience with scripting and programming languages such as python, bash or PowerShell - Excellent problem solving and troubleshooting skills. - Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.  Nice to Have: AWS/Devops Certification  
Req No.
2024-9569
Category
Information Technology
Job Locations US-CA-Los Angeles
Meeting Planning Coordinator – NAD Los Angeles, CA (Hybrid) 6-month contract Job ID 2024-9568   Solugenix is assisting a client, a leading financial services company, in their search for a Meeting Planning Coordinator - NAD. This is a 6-month contract based out of Los Angeles, CA (Hybride).    The Meeting Planning Coordinator manages meeting planning activities, including the Advisor Forum Program, National Sales Meetings, and Advisory Council Meetings. This includes comprehensive planning and execution of both small- and large-scale meetings and events for the North American Client Group.   Qualifications: - Bachelor’s degree is preferred but not required. - Partners with various groups to serve as a meeting coordinator. - Coordinates all meeting-related details including consultation with internal clients, site selection, vendor negotiation and selection, and preparation of correspondence and meeting materials. - Secures meeting space and confirms logistical details. - Manages attendee list and coordinates the invitation process. - Coordinates delivery of meeting materials to meeting locations. - Demonstrates strong production coordination skills including maintaining schedules, tracking deliverables, problem-solving, and escalating issues as appropriate. - Involved in additional department-related projects as needed. - Demonstrates strong customer focus and commitment to providing superior service. - Demonstrates strong written and verbal communication skills; strong grammar and syntax skills; strong presentation skills; strong interpersonal skills. - Demonstrates the ability to effectively communicate with a diverse group of associates, senior business leaders, and/or advisors. - Demonstrates strong detail orientation, process orientation, organizational, and multi-tasking skills; ability to effectively manage an unpredictable workload and meet established deadlines. - Demonstrates the ability to work in a team environment; initiative to work independently and contribute to department goals. - Requires willingness to travel to meeting locations as needed and attend evening and weekend functions. - Demonstrates strong computer skills, especially in Microsoft Word, Excel, and Access; experience in Microsoft Outlook, PowerPoint, and online registration is highly desirable. - Requires a minimum of three years of corporate meeting planning or related hospitality experience, including venue research, site selection, contract negotiation, budget management, food and beverage selection, onsite meeting management, and project management. - Previous experience in the hospitality industry is highly preferred. Responsibilities: - Maintaining team calendar and supporting the team with complex calendaring/meetings (e.g. external client meetings, speaker prep calls, working group calls, Speaker/Sales calendar holds, etc). - Assistance with reporting and validating data across events from both Cvent and SalesForce.com. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $41.38/hour to $41.38/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client: Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9568
Category
Marketing
Job Locations US-CA-Irvine
Senior Security Engineer Irvine, CA or San Antonio, TX (Hybrid) Full Time with Solugenix Job ID 2024-9559   Solugenix is assisting a client, a prestigious and large investment management company in their search for a Senior Security Engineer. This is a full time opportunity based out of Irvine, CA or San Antonio, TX (Hybrid).   Qualifications: - Bachelor’s degree in Computer Science, Information Security, or a related field. - Over 8 years of IT experience is required. - Minimum 5 years of hands-on experience in an Cyber Security role. - Strong background working with security technologies: firewalls, intrusion detection, anti-virus, vulnerability scanning and remediation, security log and event management, network traffic analysis, etc. - Experience with scripting languages such as Python and Shell Scripting is a must  - Experience in AWS is essential. - Experience in data mining and analyzing logs using Python is required. - Technical knowledge of common information security tools and systems: Firewall/VPN, endpoint protection etc. - Hands-on experience configuring multiple operating systems, databases, security platforms, and system integrations. - Excellent communication, and problem-solving skills with the ability to work in a fast-paced environment. - Security certifications (CISSP, GIAC, MCSE, RHCE, CCNP, CCSP) is a plus. Responsibilities - Serve as information security subject matter expert and collaborate with cross-functional teams to integrate security best practices into development and operational processes. - Perform security risk assessments and lead remediation efforts. - Create solutions for security issues. - Analyze audit findings and make recommendations to lower risk to acceptable levels. - Ensure that security changes comply with company change management policies and procedures. - Automate security processes and tasks to achieve efficiency. - Implement and manage security measures to protect systems, networks, and data. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $170,000 to $200,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9559
Category
Information Technology
Job Locations US-AZ-Phoenix
Mobile Infrastructure Architect Phoenix, AZ (Hybrid) Long term contract Job ID 2024-9558 Solugenix is assisting a client, a financial services company, in their search for a Mobile Infrastructure Architect. This position is a Long-Term Contract based at Phoenix, AZ (Hybrid).   Qualifications: - 8+ years of hands-on architecture, programming, or equivalent infrastructure. - Experience with architecting, engineering, and implementing enterprise mobility infrastructure solutions – Microsoft InTune, MobileIron, and other MDMs. - Experience with network, server, and information security fundamentals. - Extensive experience using a systems analysis and design methodology. - Experience in architecting and engineering global platform solutions. - Microsoft Intune certification is preferred. - Windows and laptop administration plus. Responsibilities: - Acts as technical SME in the areas of mobile platforms, servers, and devices – Microsoft InTune, including Microsoft Tunnel capability, MobileIron, iOS, Android, and other MDMs.  - Perform hands-on architecture design, participating in design and configuration reviews. - Perform core technical duties to support infrastructure implementations, App deployments, App/ device configurations, and App Protection policies in Intune M365 MAM/MDM applications. - Provides technical expertise to maintain environments and troubleshoot issues. - Manage platform documentation and processes for each Intune platform including processes, implementation plans, architecture diagrams, and DR runbooks with all supported documentation. - Identify and drive technical issues and enhancements with delivery roadmaps collaborating with Microsoft product and support teams. - Participate in troubleshooting senior exec mobile-related issues, availability issues, and various moves/adds/changes, Per app VPN installation and configuration.  - Solution cross-platform integrations between Digital Workplace and other enterprise platforms to optimize capabilities and streamline the colleague experience. About the Client Our client is a fortune 100 financial services company.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9558
Category
Information Technology
Job Locations US-CA-Irvine
Office Services Coordinator Irvine, CA (Onsite) 6-month contract Job ID 2024-9552   Solugenix is assisting a client, a prestigious and large investment management company in their search for an Office Services Coordinator. This is a 6-month contract opportunity based out of Irvine, CA (Onsite).   This position will support the Office Services team, whose mission is to provide business driven support to our site that is cost-effective, innovative, flexible, and responsive to change. Associates in Office Services are stewards of the client’s physical environment and providers of premium support services to the client’s business units, core values, and culture.   Qualifications: - Intermediate computer skills preferred. - Microsoft Office proficiency is required. - Previous experience in a professional environment is required. - Strong customer service orientation. - Flexibility to multi-task. - Demonstrate strong decision-making and problem-solving skills collaboratively. - Strong in written & verbal communication, organization, and project management. - Demonstrate initiative and team orientation. Responsibilities: - Daily operational support for the site, which may include visitor services and timely responsiveness to customer requests. - Vendor oversight & facilities management, including coordination of preventative maintenance visits, work order management, and COI maintenance. - Support for space planning, including possible move coordination, space setup and logistics, etc. - Develop and maintain professional relationships with internal and external clients. - Client support for investment professionals, investment assistants, and high-profile visitors. - Shared administrative support for the office, including supply ordering, invoice reconciliation, and support for our Ergonomics and Safety programs. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $34.49/hour to $34.49/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client: Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9552
Category
Administrative/Clerical
Job Locations IN-Hyderabad
  Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title: : Windows & VMware Job Location: Hyderabad Position: Permanent  Work Timings/Shift:  Rotational     Role and Responsibilities: - Windows and VMware Environment Management: - Implement and maintain Windows-based systems, including servers, desktops, and virtual machines. - Oversee the deployment, and maintenance of VMware virtualization infrastructure. - Monitor system performance, security, and availability for both Windows and VMware environments to proactively identify and resolve issues. - Communication Skills: - Strong verbal and written communication skills to convey technical information to non-technical stakeholders, facilitate discussions, and present ideas clearly and concisely. - Team Collaboration: - Actively contribute to a dynamic team of Windows and VMware administrators, fostering an environment of mutual support and cooperation. - Engaged in teambuilding and participate in collaborative  team’s progress. - Maintain open lines of communication with line managers, sharing updates on the daily activities, and play a part in identifying improvement opportunities for the benefit of the team and its overall success. - Security and Compliance: - Implement and maintain security protocols and best practices to safeguard Windows and VMware environments. - Ensure compliance with industry standards and regulations, such as GDPR or HIPAA, where applicable. - Ensure complaince to all the requirements of the customer as well as Solugenix. - Troubleshooting and Problem Resolution: - Investigate and resolve technical issues, system failures, and user problems related to both Windows and VMware systems. - Develop and document incident response procedures for both environments. - Backup and Recovery: - Establish and maintain backup and recovery strategies for Windows and VMware environments to protect critical data and ensure business continuity. - Develop and maintain disaster recovery plans for Linux systems, ensuring data integrity and business continuity in the event of system failures. - Patch Management: - Plan and execute routine Windows updates and patches as well as VMware updates to ensure system security and stability. - Vendor and Stakeholder Relations: - Collaborate with hardware and software vendors for support and troubleshooting activities related to both Windows and VMware systems. - Work closely with other departments to assess their IT needs and provide solutions for both environments. -  Documentation and Training: -            Create and maintain documentation for system configurations, procedures, and policies for both Windows and VMware environments. - Provide support for end-users as needed for both Windows and VMware systems. - Collaboration: - Collaborate with cross-functional teams, including IT, development, and security teams, to ensure the seamless integration of Linux systems with overall business processes. - Training and Development: - Identify training needs and provide opportunities for team members to enhance their skills and knowledge in Windows and VMware administration. - Continuous Service Improvement Plan: - Develop and work on implementing a continuous service improvement plans to enhance the performance, security, and efficiency of Windows and VMware systems, incorporating feedback and analysis to drive continuous enhancement. -  Innovation: - Encourage and explore innovative solutions and technologies to enhance infrastructure and operational efficiency and help in automating routine operational support processes with tools such PowerShell, VMware PowerCLI, vRO(vRealize Orchestrator, Ansible, chef, Puppet and VBScripts to  streamlining operations.   Qualification / Skills Required: - Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). - 6+ years of proven experience in Windows and VMware systems administration. - Excellent skills in console management tools and administration, such as Microsoft System Center Configuration Manager (SCCM) or similar tools. - Strong experience in managing VMware virtualization environments. - Knowledge of security best practices and experience in implementing security measures. - Excellent problem-solving and communication skills. - Experience in security patching vulnerability management processes. - Industry certifications such as Microsoft Certified: Azure Administrator, MCSE, VMware Certified Professional (VCP), or equivalent is a plus.                                           
Req No.
2024-9551
Category
Information Technology
Job Locations US-AZ-Phoenix
Mobile Infrastructure Engineer Phoenix, AZ (Hybrid) Long term contract Job ID 2024-9550 Solugenix is assisting a client, a financial services company, in their search for a Mobile Infrastructure Engineer. This position is a Long-Term Contract based at Phoenix, AZ (Hybrid).   Qualifications: - 5+ years of hands-on architecture, programming, or equivalent infrastructure. - Experience with architecting, engineering, and implementing enterprise mobility infrastructure solutions – Microsoft InTune, MobileIron, and other MDMs. - Experience with network, server, and information security fundamentals. - Extensive experience using a systems analysis and design methodology. - Experience in architecting and engineering global platform solutions. - Microsoft Intune certification is preferred. Responsibilities: - Acts as technical SME in the areas of mobile platforms, servers, and devices – Microsoft InTune, including Microsoft Tunnel capability, MobileIron, iOS, Android, and other MDMs.  - Perform hands-on architecture design, participating in design and configuration reviews. - Perform core technical duties to support infrastructure implementations, App deployments, App/ device configurations, and App Protection policies in Intune M365 MAM/MDM applications. - Provides technical expertise to maintain environments and troubleshoot issues. - Manage platform documentation and processes for each Intune platform including processes, implementation plans, architecture diagrams, and DR runbooks with all supported documentation. - Identify and drive technical issues and enhancements with delivery roadmaps collaborating with Microsoft product and support teams. - Participate in troubleshooting senior exec mobile-related issues, availability issues, and various moves/adds/changes, Per app VPN installation and configuration.  - Solution cross-platform integrations between Digital Workplace and other enterprise platforms to optimize capabilities and streamline the colleague experience. About the Client Our client is a fortune 100 financial services company.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9550
Category
Information Technology
Job Locations DO-Santiago De Los Caballeros
Customer Care Professional Santiago, Dominican Republic (onsite position)   Position Type/Expected Hours of Work This position can be full-time or part-time. Days and hours of work may vary and can include evenings and weekends.   Daily Position Responsibilities: The essential duties and responsibilities include the following. Other duties may be assigned. - Communicate with customers via email, phone, and/or chat. - Gather customer information and determine the issue by analyzing the symptoms. - Maintain detailed and accurate documentation for all cases. - Escalate advanced help requests as needed. - Complete required training to stay current with system updates and changes. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: - Basic - understanding of Microsoft Windows Operating system, internet browsers, and email use. - Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. - Multi-tasking– Ability to manage multiple priorities at once. This includes logging case notes while on customer calls and keeping up with and answering with several chat windows at the same time. - Communication– Speaks clearly and concisely using proper grammar in both oral and written communication. - Results Orientation - Focuses on the desired result of one’s own work, setting challenging goals, putting effort on the goals, and meeting or exceeding them even when under pressure. - Technical Capacity– Demonstrates depth of knowledge and skill in a technical area. Effectively applies technical knowledge to solve a range of problems. - Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Language Skills Ability to read and interpret documents such as instructions, customer incident reports and procedure manuals. Ability to write correspondence, customer incident reports and substantiate via verbal or written mediums. Ability to speak effectively over the phone to customers, supervisor, and colleagues. Some Customer Care Professional roles are required to be bi-lingual in English and Spanish.   Education and/or Experience Required: - High school degree or equivalent - Type 35+ words per minute - Strong communication skills - Experience working independently and as part of a team. - 6 months or more in a customer service-related job About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2024-9549
Category
Customer Service/Support
Job Locations US-CA-Santa Ana
Sr. IT Business Analyst (Baan V/LN) Remote Direct Hire Job ID 2024-9536   Solugenix is assisting a client, in their search for an Sr. IT Business Analyst (Baan V/LN). This is a Direct Hire opportunity (Remote).   The Sr. Business Analyst has excellent Baan V, ERP LN Logistics Support, Implementation & strong techno-functional skills, and the ability to understand the business processes and map them to Baan ERP. Acts as a liaison with cross-functional business teams oriented towards Logistics and works with all levels of management to implement Multi-site, Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages of Baan ERP. Map requirements, design, improve, develop, train, and deploy common business process solutions within project scope, support tickets, and timelines. This position will lead a group of business analysts about performance management, results, priorities, and individual skill development and will drive teamwork and engagement.   Standard Essential Functions:   - Identify gaps/improvements between existing Business Processes in all areas of Multisite, Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages, and map them in Baan ERP. - Demo Custom/Standard functionality to Process owners for acceptance & deployment, to improve efficiencies. - Design/Develop/Help in mapping and creating the above Functional specification documents, and process improvement methods. - Ensure system quality and continuity through problem identification, reporting, tracking, analysis, and resolution; research, analyze, and recommend patches, tools, and upgrades to resolve issues and add features/functionality. - Support existing Baan V deployments and help prepare readiness to migrate into Baan LN Cloud. - Work closely with the business functional team members to understand/explain the ramifications of decisions made as they relate to their functions and other business functions. - Analyze, Prioritize, troubleshoot, and resolve ‘day-to-day’ Baan Logistics issues during implementation. Provide firsthand user training as needed. - Involved in integrations & mapping with PLM, CRM, MES, Data warehouses, and Time and Attendance. - Testing of customizations and corrections. Provide feedback to the technical team based on input received from testing & Demo. - Support Internal Customer requests & Issue resolutions by Monitoring Baan data Fully involved in the Go-live Process and Provide onsite Post Go-Live Support. - Be the Infor ERP LN techno-functional support lead for the assigned facility. Capability to work independently, with minimal supervision, on system issues. - Responding to Helpdesk requests promptly. - Conducting Baan ERP techno-functional knowledge transfer sessions. - Create detailed user documentation and training manuals. - Evaluate and set up Multisite Structures and related table sharing as needed. - Explaining MRP/Logistics/Warehousing/Quality and overall ERP functionality, to the user base. Monitor Batch Job errors as and when required. - Extracting data for one-time application from ad hoc requests to support Audits & data process validations/verifications, if needed. - May manage staff members will set clear expectations for direct reports and project teams and ensure accountability to achieve goals and requirements. - Drives engagement and teamwork. - Travel up to 50% when required. - Responsible for the proper handling and management of hazardous waste generated in their work area. - Performs other duties as assigned including leading projects and participation in project committees. Required Education and Experience:   - Bachelor’s degree in Information Technology or related field. 5+ years of experience. - Experience with Infor BODs, BDEs, and/or Web Services development/integration is a major Plus. - Experience in integrations with PLM, CRM, MES, Data warehouses, and Time & Attendance is highly desired. - Minimum 8+ years’ experience in Implementations, Integrations, Business analysis & User Support. - Participated in at least 3 full-scale Baan implementations, with Multi Sites. - Experience with Baan ERP Systems is necessary (core software functionality such as Sales, Purchase, Manufacturing, Warehousing, Projects & Quality). Extensive knowledge of two or more functional areas is necessary. Techno-functional capability is a major Plus. Required Licenses / Certifications: APICS Certification and related advanced education qualifications desirable.   Required Knowledge, Skills, and Capabilities: Perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities, and any physical demands if required. Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job. - Exceptional understanding of all processes that relate to an A&D environment including, but not limited to, functional packages of Enterprise Planning, Sales, Purchasing, Manufacturing, Warehousing, Projects, Quality, and Multisite. - Expert knowledge in Baan V and Infor ERP LN 10.2 or higher, of above listed packages & costing functionality. The ability to program is an asset. - Knowledge of Infor ION, BI, and Business Vault technologies and the ability to create BI Dashboards is a Plus. - Implementing concepts of Business Intelligence & KPI reporting is an asset Excellent analytical and critical thinking skills. - Must be able to communicate ideas in both technical and user-friendly language. - Understanding the PMO methodology is an asset. Good at workload prioritization. Develop and manage processes that are effective and efficient. - Knowledge of ITIL foundation key concepts, elements, and terminology is an asset. - Knowledge and working experience in SOX internal controls are considered a plus - Excellent MS Office (Excel, PowerPoint, Visio, and Word) and other software tools experience Excellent written and oral communication, interpersonal, and presentation skills. - Willingness and desire to go the extra mile to accomplish targeted goals. - Experience in the design, implementation, and support of Infor ERP solutions is require. - Successful candidates will challenge the status quo and do what is required to achieve results. - A successful performer will have an elevated level of energy and reflect the intensity of what we care about – “Our Customers.” - Able to be decisive and make the tough call. - Lead with the philosophy of “People First/ Strategy Second.” - Ability to communicate expectations and provide timely feedback.  - Able to work with a sense of urgency and be relentless in achieving goals. Recognizes others and celebrates successes with the team. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $130,000 to $160,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a global provider of innovative Aerospace & Défense manufacturing solutions.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.   
Req No.
2024-9536
Category
Information Technology
Job Locations US-CA-St. Helana
Desktop Support Tech II $28 - $30/hr. St. Helena, CA (Onsite) 3-6 Month contract to possible hire Job ID 2024-9526   Solugenix is assisting a client in their search for a Desktop Support Tech II. This is a 3-6 month contract to possible hire opportunity based in St. Helena, CA (Onsite).   Qualifications: - Requires 3+ years of related work experience. - Monitoring and maintaining systems that run Windows 7/10/11 (MUST HAVE). - MAC and/or UPS experience is a plus. - Sound knowledge of imaging tools (SCCM, MDT). - Sound knowledge of data backup and recovery tools. - Hardware/Software troubleshooting. - Printer setups and troubleshooting. - Installing, upgrading, and migrating to Windows 7/10/11. - Deploying Windows 7/10/11 in large enterprises. - Configuring hardware and applications. - Configuring network connectivity. - Configuring access to resources. - Configuring mobile computing is a plus. - Configuring backup and recovery options. Certifications: A+ Certification is a plus, not a MUST.   Responsibilities: - Provide onsite support to Authorized Users with operational and technical support and meet specified SLAs. - Resolve incidents and problems associated with end-user computer equipment. - Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future. - Support Authorized Users in connecting or attempting to connect to the corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments. - Provide repair and maintenance for mobile devices. - Install, upgrade, and repair end-user computer equipment (desktops, laptops, monitors, and associated peripherals). - Provide software break/fix services and replacement of non-warranty assets for end-users. - Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output. - Provide warranty and break/fix support for networked printers and scanners. - Configure and support end-users on mobile computing platforms. - Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc. - Create, change, and remove printer configurations and queues based on requests and by SLAs. - Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies. - Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. - Utilize problem management databases and systems to track and report on customer calls and requests. - Communicate technical information to the technical and non-technical teams and customers. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $28/hour to $30/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9526
Category
Information Technology
Job Locations US-CA-Montebello
Commercial Equipment Tech Support $24/hr - $27/hr Montebello, CA (Hybrid, 3 Days Onsite) Contract to Possible Hire Hours: 3 days onsite each week Start time is 8:30am-5pm     We are looking for a Tech Support Customer Service Specialist. This is a contract to possible hire opportunity in Montebello, CA.   This professional will handle support and technical troubleshooting of company commercial equipment acting as the liaison between field personnel and customers when handling any product-related issues.   Qualifications: - Must provide award-winning customer service. - Educational or hands-on knowledge of amperage/voltage/electrical machinery is required. - Ensures compliance guidelines are met when documenting all activities within the customer database. - Extensive use of administrative software to schedule and coordinate. - Complies with applicable laws, regulations, standards, policies, and procedures. - Participates in an on-call rotation to provide technical assistance to customers, available to work on periodic holidays. - Keep track of customers inquiries, complaints, and issues. - Maintains quality service by establishing and enforcing organization standards. - Interface with internal customers regarding general product issues and administrative support functions. - Identify areas of concern and ability for development. - Contributes to team effort by accomplishing related results. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $24/hour to $27/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.    About the Client Our client has been in business for over 80 years. Their clientele stretches worldwide.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9524
Category
Customer Service/Support
Job Locations IN-Hyderabad
  We need an “Accountant – Accounts Payable (India)”. Please find below the Job Description, if this job opportunity interests you, I urge you to email me your updated resume. As we have multiple job openings, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.    Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Title- Accountant – Accounts Payable (India) Job Location: Hyderabad (WFO) Experiences- 5-10 Years Work Timings/Shift: 2 PM-11 PM   Job Description: - Co-ordinate with respective departments and vendors to get the bills on time - Validate and post the bills/invoices and process the payables based on the due dates - Take care of all the statutory dues (GST, TDS, PF, ESI, PT) on respective due dates - Take care of Prepaid Expenses workings and Month End provisions - Preparation of Employees Payroll cost Journals and related provisions/posting - Reconciliation of GSTR 2B Vs ITC availed as per books, and its follow-ups - Accounting of Fixed Assets and maintain Fixed Asset register - Take care of Filing TDS returns / 3B returns - Take care of Employee Reimbursements Qualification:  CMA-Inter/CA-Inter / MBA finance/ M.Com
Req No.
2024-9516
Category
Accounting/Finance