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Job Locations US-CA-Irvine
Senior Systems Engineer (O365) Irving, TX, or Irvine, CA Direct Hire Job ID 2022-8022   We are looking for a Senior Systems Engineer (O365). This is a direct hire opportunity that can be based out of Irving, TX, or Irvine, CA.   The Sr. Systems Engineer is responsible for the overall health of the Infrastructure Services which includes Server, Active Directory, Office365, and associated mission-critical systems. The incumbent will be required to: install equipment, maintain server hardware and software, investigate incidents, analyze problems, document processes, and monitor systems to ensure their availability to users.    Qualifications:  - 6+ years of Windows system administration in a multi-site domain. Experience managing Active Directory, GPOs, DHCP, DNS, SPNs, WINS, Windows Clustering, Failover services, and load-balanced configurations. - At least 7 years of experience working with Hybrid Exchange 2016 and Office365. - Working knowledge of PowerShell scripting with AD and Exchange & Office365 administration. - Experience with Windows 2012 R2 and newer. - Experience with configuring Windows Failover Cluster services.  - Experience with Proofpoint and/or DLP and anti-spam appliances or SaaS products. - Experience with DKIM, SPF, and DMARC. - Strong PowerShell skills.  - Bachelor’s Degree in MIS or Computer Science or equivalent education and applicable work experience. Responsibilities: - Lead and participate in the design and architecture phases of development life-cycle environments including development, testing, staging, and production infrastructure systems, applications, and servers. - Maintain functionality of email communications infrastructure by monitoring and resolving issues with associated servers and SaaS systems. - Implement and maintain email security standards such as DKIM, SPF, and DMARC. - Maintain functionality of critical services dependent on Active Directory infrastructure by maintaining Service Principle Names (SPNs), Sites, GPOs, and other domain and forest-level objects. Troubleshoot and resolve related AD services such as DHCP, DNS, WINS, Kerberos, and Windows Authentication issues. - Manage relationships with vendor support of multiple systems to troubleshoot and investigate the root causes of performance and failure issues.   - Collaborate with members of the IT Infrastructure team and other internal teams to resolve issues. - Ensure that processes, procedures, and troubleshooting guides are developed and maintained for the team.   - Improve the performance of the systems by researching, evaluating, and recommending new technology products and services.   - Other duties and responsibilities as assigned.  Desirable:  - MCSE certification in MS Windows 2008 or Windows 2012 technologies with specialization in Messaging or Cloud Infrastructure platforms. - Experience with IIS 7.0, SSL certs. - Experience with Enterprise CA. - Experience with deploying Outlook add-ins through Office365. - Experience with implementing Office365 anti-spam and DLP. - Experience with Azure AD. Knowledge/Skills/Abilities/Talents:  - Ability to monitor systems for anomalies that require investigation and resolution.  - Advanced knowledge of disk size formatting, cluster sizing, and appropriate applications. - Advanced knowledge of Active Directory and Windows domain environments. - Advanced knowledge of SMTP, TLS, DNS, and related protocols and security standards - Advanced knowledge of share and NTFS permissions. - Advanced knowledge of Exchange 2016, Hybrid Exchange, and public folders. - Advanced knowledge of Office365 & Azure.  - Knowledge of other mail daemons such as Send mail, Postfix  - Basic knowledge of Linux commands, SSH, and SCP. - Understanding of general networking principles in a large enterprise WAN environment. - Understanding of hardware associated with hosted solutions including load balancers. - Maintain an appropriate professional appearance and demeanor by company policy.   - Ensure compliance with company policies, as well as State, Federal, and other regulatory bodies.   About the Client: Our client is a leading dental support organization.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-8022
Category
Information Technology
Job Locations IN-Hyderabad
We at Solugenix are hiring a Full Time Middleware Support Analyst’s for our office in Hyderabad.     Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Title: Kafka Engineer  Location: Hyderabad Type of position: Permanent   Work Schedule: This is a 24x7 support team. Ideal candidate would be willing to work night and weekend shifts.   The candidate will Deliver API - Platform Engineering by leading solution initiatives. Recommend and re-engineer solutions to address complex incidents/issues. Advanced troubleshooting, root-cause analysis, and recommending solutions/fixing bugs. Identify toil and recommend/develop automation solutions. Understand business requirements and provide solutions through the self-service platform. Participate in piloting new products.
Req No.
2022-8021
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.  
Req No.
2022-8005
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Solugenix is looking for an exceptional talent with a passion for quality and speed. As a Database Developer, you will strive to deliver quality and timely implementations to satisfy business requirements. Working with a motivated team, you will play important roles in developing our next-generation micro-service-based platform, which serves users on our Solugenix platform.
Req No.
2022-8004
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Solugenix is looking for an exceptional talent with a passion for quality and speed. As a Database Administrator, you will strive to deliver quality and timely implementations to satisfy business requirements. Working with a motivated team, you will play important roles in developing our next-generation micro-service-based platform, which serves users on our Solugenix platform.
Req No.
2022-8003
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Solugenix is looking for a Senior Solution Architect who will play a pivotal role in the future of our company. This is an exciting opportunity for a hands-on leader with the ability to design and develop a cloud-based mortgage application to be used by lending entities. Ideal candidate will also be focus on leading offshore teams to deliver in a fast-paced agile environment. We are looking for individuals who have an entrepreneurial spirit and can work within the parameters of a start-up organization, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems. You will deliver professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Candidates must have the ability to take a project from scoping requirements through actual launch and support of the product.
Req No.
2022-8002
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Solugenix is looking for extraordinary talent with a passion for quality and speed.  As a Full Stack Software Engineer, you will strive to deliver quality and timely implementations to satisfy business requirements. Working with a motivated team, you will play important roles in developing our next-generation micro-service-based platform, which serves users on our Solugenix.
Req No.
2022-8001
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Solugenix is looking for extraordinary talent with a passion for quality and speed.  As a Full Stack Software Engineer, you will strive to deliver quality and timely implementations to satisfy business requirements. Working with a motivated team, you will play important roles in developing our next-generation micro-service-based platform, which serves users on our Solugenix.
Req No.
2022-8000
Category
Information Technology
Job Locations US-CA-Lake Forest
  Data Integrity Administrator Full-Time Position available in Irvine, CA  MAKE A DIFFERENCE AND GROW YOUR CAREER WITH US! Your superior customer service, communication, and data verification skills will be key in succeeding in this long-term project. You will be a part of a dynamic team, reviewing customer data, contacting the customers to verify that all the data is accurate and up to date. If updates are needed, you will be using your data entry skills to properly update and save the client data.   Qualifications: - 1-2 years’ experience in making outbound calls to customers. - Ability to efficiently verify all data with customer with one call. - Strong interpersonal and problem-solving skills. - Ability to learn and navigate between programs (multitasking) quickly in a fast-paced environment. - Type 40+ WPM. - Strong attention to detail is essential, including correct spelling and correct documentation of a sequence of numbers. - Ability to work independently with limited direct supervision. - Preferred – Experience with SAP and ServiceMax. - Preferred – Healthcare/Medical Device experience. - Preferred – Data Analytics / Data Validation experience. - Preferred – Ability to listen effectively.   Responsibilities: - Processes master data requests in line with service level agreements and responds to queries in a timely fashion. - Drives internal control, regulatory, and process compliance through active understanding, engagement, and vigilance. - Provides problem solving support, advice, and guidance to internal customers, which is professional, responsive, and assumes responsibility for conclusion. - Completes daily, weekly, and monthly processes and tasks to the required standard. - Maintains a full audit trail of data changes. - Provides timely and complete resolution of ad-hoc internal and external data queries - Determines priority of work and addresses issues in a timely manner based on understanding of critical factors. - Performs timely accurate peer review of completed requests which enhance data quality, integrity, and team learning. - Manages own time by estimating time to complete, setting deadlines, and communicating in advance when not expected meeting deadlines. - Understands the impact of master data within the organization and systems for applicable data domains. - Identifies patterns within the data to leverage information to create value - Supports documentation of data dictionary, process, and business rules, providing document updates in timely manner. - Proposes process efficiency improvements in execution of work, automation opportunity, rationalization of processes, and training/education. - Executes knowledge transfer to new or less experienced team members.   Education and/or Experience - Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs.; Assoc.+4 yrs.)   About Solugenix: For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. We specialize in Order-To-Cash Business Processing (streamlined order management and relationship-based collections) for our clients worldwide. Some of our clients include brand leaders like Sony, American Express and Johnson & Johnson, Sonic, the McDonalds Corporation who look to Solugenix to be their strategic partner. With an emphasis in career and personal development, we make sure all employees are getting most out of their careers.   At Solugenix, we don’t just offer jobs, but invest in the personal development and growth of every individual. Our culture creates a sense of ownership encouraging young aspiring leaders and professionals to play pivotal roles in shaping the success of the organization, while harnessing their natural talents. This unique outlook is why we continue to prosper at 50 years and counting!   We live our core values in everything that we do starting with “doing the right thing” for our employees. This is a big part of how we continue to make lists like “2019 Forbes Small Giants”.   [Tags: CSR cust svc ]
Req No.
2022-7991
Category
Customer Service/Support
Job Locations US-CA-Brea
Customer Service Representative Positions available in Brea, CA Full Time Employee  MAKE A DIFFERENCE AND GROW A CAREER WITH US!Your superior customer service and empathetic skills along with a keen troubleshooting and problem-solving mindset will be challenged and rewarded while collaborating with team members that operate at the cutting edge of the Medical Device industry while saving lives and helping improve quality of life.
Req No.
2022-7968
Category
Customer Service/Support
Job Locations IN-Hyderabad
• 4+ years overall experience with 2+ years in SRE role handling Kubernetes • SRE Engineer with strong experience in monitoring, troubleshooting and support of Kubernetes container platforms • Support rapid development and engineering productivity via release engineering, CI/CD automation, build tools. • Perform health checks Apps/Infra to identify and pro-actively pre-empt issues from occurring (verification, alerts, etc). • Work closely with engineering or DevOps teams to debug and fix issues as they arise. • Work on development tasks and tools for infrastructure, deployment, monitoring, etc. • Participate in on-call rotations and be responsible for infrastructure and platform level escalations. • Work with DevOps team on planning and implementation of infrastructure capacity planning, upgrades, and monitoring. • Participate in Daily (Standup) Production Reviews • Contribute in design and improvement of deployment architecture of new and existing applications based on the principles of reliability, high availability, efficiency, and observability. • Research, learn, adopt, customize, and create tools to improve the observability, resilience, and usability of applications in scope • Create and maintain SRE related documentation (solution repository, Root Cause Analysis Reports etc)
Req No.
2022-7964
Category
Information Technology
Job Locations US-CA-Los Angeles
Administrative Assistant III Los Angeles, CA 12-months contract Job ID 2022-7963   Solugenix is assisting a client, a prestigious and large investment management company in their search for an Administrative Assistant III. This is a 12-month contract opportunity based out of Los Angeles, CA.   The level III Administrative Assistant demonstrates a thorough knowledge in the assigned area and works under direction only as needed. The Assistant provides administrative support to senior managers and may also provide administrative support to a broader department or team.   Qualifications: - Requires 5+ years of experience as an administrative assistant. - Demonstrates initiative by identifying issues and recommending solutions. - Demonstrates effective written and oral communication skills with a diverse group of associates and senior business leaders. - Demonstrates sound judgment in resolving matters of high complexity. - Demonstrates ability to prioritize assigned work and complete it promptly. - Demonstrates effective and professional service orientation and builds rapport with internal and external contacts. - Consistently demonstrates the ability to evaluate and appropriately address privacy and confidentiality concerns when dealing with others. - Demonstrates in-depth knowledge of Microsoft Office and other relevant software and applies it to work assignments, especially Outlook, Word, Excel, and PowerPoint. - Demonstrates in-depth knowledge of department’s function and applies it to work assignments. Responsibilities: - The Assistant independently manages a range of tasks and acts as the first point of contact for internal and external queries. - Provides administrative support. - Extensively manages calendars. Plans negotiate, and schedules meetings to accommodate the manager and others. - Uses discretion and judgment to determine the priority of meetings. - Reschedules existing meetings if needed to accommodate meetings with more urgency. Keeps managers informed of upcoming appointments and deadlines. - Coordinates meetings with internal associates and external contacts. - Schedule meeting rooms, visitor passes, and equipment as required. - Meets greets, and escorts visitors, meeting attendees, and candidates. - Drafts collects and distribute supporting documentation. - May compile minutes and distribute follow-up materials as required. - Manages complex travel arrangements. - Reserve’s transport and accommodations take into consideration manager preferences, cost, and timing implications. - Ensures that managers have the necessary paperwork for travel (tickets, confirmation numbers, visas, itineraries). - Completes business expense claims promptly and follows up on reimbursements if necessary. - Produces general correspondence, reports, and presentations. May create documents transcribing from voicemail, recordings, or in-person meetings. - Develops appropriate formats and checks for grammar, punctuation, and spelling. - Manages incoming and outgoing mail and correspondence (post, email, etc.); handles routine issues directly and prioritizes remainder. - Covers telephones and takes accurate written messages and notes. Provides back-up for other administrative assistants. - Creates and maintains lists, files, and databases to enhance efficiency and productivity. - Organizes and maintains information that may be sensitive, confidential, or technical. - Audits records for discrepancies and reconciles issues as appropriate. - Identifies opportunities to improve work processes/flow to leverage own and department’s workload. - Keeps abreast of internal administrative policies, practices, and guidelines (e.g., conference call and WebEx best practices, travel and expense guidelines, Office Services processes, etc.). - May order supplies and equipment and handle incoming invoices. - May track, gather, maintain, and compile market or internal information, and generate reports. - May conduct basic analysis and auditing. - May conduct data analyses and presents findings using graphs, charts, diagrams, and tables for inclusion in reports, brochures, and presentations. - May train other administrative support staff on general responsibilities and provide work direction on day-to-day issues. - Acts as the first point of contact for the team or department. - Serves as the first point of contact for inquiries. Assesses level of urgency, determines business nature, and identifies what inquiries need to be directed to team members. - Responds to internal and external queries concerning guidelines, procedures, or operations. Uses knowledge of the function and manager’s role to independently resolve issues for managers, escalating and redirecting more technical inquiries as appropriate. - Proactively develops relationships with key internal and external contacts to source information or redirect inquiries appropriately. - May work on special projects as assigned. - Performs additional responsibilities as assigned. About the Client: Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7963
Category
Administrative/Clerical
Job Locations US-South Dakota
Desktop Support Specialist - $26/hr. Watertown, SD Direct-Hire with Full Benefits Job ID 2022-7959   Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a Direct-Hire opportunity based out of Watertown, SD.   The position of Deskside Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end-user computing equipment and peripheral equipment at corporate locations.   The candidate works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.   Qualifications: - Requires 3+ years of related work experience. - Sound knowledge of imaging tools (Ghost, MDT). - Sound knowledge of data backup and recovery tools (USMT). - Installing, upgrading, and migrating to Windows 7/10. - Deploying Windows 7/10 in large enterprises. - Configuring hardware and applications. - Configuring network connectivity. - Configuring access to resources. - Configuring mobile computing. - Monitoring and maintaining systems that run Windows 7/10. - Configuring backup and recovery options. Responsibilities: - Provide onsite support to Authorized Users with operational and technical support and meet specified SLAs. - Resolve incidents and problems associated with EUC equipment. - Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future. - Support Authorized Users in connecting or attempting to connect to the corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments. - Provide repair and maintenance for mobile devices. - Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals). - Provide software break/fix services and replacement of non-warranty assets for end users. - Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output. - Provide warranty and break/fix support for networked printers and scanners. - Configure and support end users on mobile computing platforms. - Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, directly attached printers, local printers, scanners, and wireless networking. - Create, change, and remove printer configurations and queues based on requests and SLAs. - Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies. - Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. - Utilize problem management databases and systems to track and report on customer calls and requests. - Communicate technical information to the technical and non-technical teams and customers. - Deskside support services as required. Certifications: A+ Certification is a Plus.     About the Client: Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting-edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct-hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7959
Category
Information Technology
Job Locations US-CA-Brea
CustomerSupport / Device Tracking & Warranty Enrollment Representative   Location: Hybrid, office located in Brea, CA Schedule: In-Office (Monday-Tuesday) / Remote (Wednesday-Friday) Employment Type: Full-Time – Direct-Hire, NO 3rd Party or C2C   Our mission at Solugenix is to hire amazing people and place them in business cultures where they can grow, develop, innovate, and thrive.   The Device Tracking & Warranty Enrollment Representative serves as a key member who provides assistance to Medical Device Customers. The Device Tracking & Warranty Enrollment Representative will field incoming calls from medical device customers and assist them with transactions, Audits, reconciliations, enrollment in warranty program and overall customer service.   Responsibilities - Serve as key team member under Team Lead providing accurate and quality work. - Field incoming calls from customers regarding enrolling into the warranty program. - Work with medical device customers for device tracking information - Complete Device tracking audits - Understands with SOX guidelines and audits - Complies with business processes policies and procedures - Achieves SLA targets and call metrics to ensure high customer satisfaction - Serves customers and escalates issues to team Lead/SME in a timely fashion and provides quick turn around and high customer satisfaction - Understands procedures from order processing to collections - Possesses strong analytical, reconciliation, and troubleshooting skills - Possesses the ability to work independently under limited supervision - Participates in team/function status meetings - Takes full accountability for customer satisfaction with a highly professional personality and demeanor Education and Experience - Minimum of 1 years Customer Service Support, Healthcare/Medical Devices Industry highly preferred - Ability to work independently under limited supervision and collaboratively with strong interpersonal savviness and organizational ability - Ability to troubleshoot, problem solve, and analyze situations and react accordingly - Working knowledge of CRM systems (JDE, SalesForce) - Ability to type 40 WPM - Strong written and verbal communication skills including grammar and syntax - Demonstrates strong phone presence - Proven experience in a high-volume customer care department building effective relationships with customers - Proficiency in Windows, Excel, and Word
Req No.
2022-7957
Category
Customer Service/Support
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.                 Job Title                     :       Lead Software Engineer (Backend-Java) Location                     :             Gurugram /Remote. Work Hours              :             9 AM to 7 PM IST with every alternate Friday being off. Type of position       :             Full Time
Req No.
2022-7954
Category
Information Technology
Job Locations US-CA-Torrance
Product Development Coordinator Torrance, CA (Hybrid) Direct Hire Job ID 2022-7952   We are looking for a Product Development Coordinator for our client in the apparel industry. This is a direct hire opportunity based out of Torrance, CA, and will be a hybrid position.   The ideal candidate will work closely with the manager of Design & Product Development. The candidate should demonstrate expertise and knowledge in apparel technical design and product development.  This individual will have proven success in multi-tasking, thinking on their feet, and maintaining a collaborative repour with peers. This individual will partner closely with Account Management, Accounting, Inventory Management, and other related divisions.   Qualifications: - Degree in apparel design with a technical design background. - 2-3+ years of experience in apparel technical design and/or product development. - Experience working directly with overseas factories. - Understanding of the product development process. - Strong written and verbal communication skills. - Strong Organizational skills. - Ability to work in a fast-paced environment while maintaining a high level of quality and accuracy. - Ability to analyze workload and plan accordingly. - Exceptional follow-up skills. - Experience with Adobe Illustrator, Photoshop, and Excel (formulas, etc.). Responsibilities: - Assists in creating, updating, and maintaining all overseas tech packs. - Maintaining physical sample library, lab dips, fabric approvals, and decoration approvals in the Torrance office. - Managing sample shipments to and from vendors & customers inclusive tagging and categorizing. - Maintain internal WIP that encompasses development through manufacturing. - Create sample purchase orders. - Place and manage sample purchase orders to Factories. - Manage weekly WIP reports for all vendors. - Help assist with product timelines and communicate ETAs to Sales and Account Management Teams. - Maintain day-to-day vendor relationships. - Track and confirm vendor commitments. - Special Projects as needed.  About the Client: Our client is an apparel design and manufacturing company.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7952
Category
Information Technology
Job Locations US-CA-Los Angeles
Technical Writer Los Angeles, CA 12+ month contract Job ID 2022-7950   Solugenix is assisting a client, a health insurance company, in their search for a Technical Writer. This is a 12+ month contract opportunity based out of Los Angeles, CA.   The Information Technology Technical Writer III drives the creation of a documentation methodology and framework and maintains proper methodology for purposes of consistency and efficiency. This position prepares and/or maintains documentation about programming, systems operation, and user documentation. This position translates business specifications into user documentation. This position writes and maintains systems and user support documentation efforts. This position is familiar with a variety of the field's concepts, practices, and procedures. A wide degree of creativity and latitude is expected.   Qualifications: - Required: Bachelor's Degree. - Equivalent: Instead of a degree, equivalent education and/or experience may be considered. - At least 5 years of experience designing or developing online help systems for a non-technical audience, or designing and developing systems specifications, requirements, operational procedures, or other technical documentation for a technical audience in a corporate environment, preferably in an IT organization. - Excellent verbal and written communication skills. - Strong project management skills. - Strong organizational skills. - Ability to plan strategically. - Proficient skills in Microsoft Office. Responsibilities: - Create and edit complex system-related information products, often from scratch, for both IT and non-IT customers such as procedure manuals, online help, quick reference cards, workflows, project materials, training materials, and policy & procedures, business and functional requirements specifications, as well as technical design documents. - Gather and research information for use in technical documentation. - Review documents and written communications for format, consistency, ease of understanding, and compliance with existing IT procedures. - Create and maintain consistently professional standard formats for various types of work products. - Maintains a current internal documentation library. - Serve as mentor/subject matter expert in technical writing. - Gather and research information for use in technical documentation. - Review documents and written communications for format, consistency, ease of understanding and compliance with existing IT procedures. - Verifies information using thorough research and consultation with other subject matter experts and ensures information is written in a verified logical sequence. - Analyze business and technical processes and project objectives to develop comprehensive technical and non-technical project deliverables. - Assists the development team in the analysis and validation of the inspection of the proposed requirements. - Perform other duties as assigned. About the Client Our client is one of the world's leading health insurance company based out of Los Angeles, CA.    About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7950
Category
Information Technology
Job Locations US-CA-Irvine
 AWS CDK Developer (Mid to Sr. level) - $65-80/hr. C2C rate $70/hr -$90/hr 100% Remote Possible Contract to Hire (W2 candidates only) 6+ months   Solugenix is assisting a client in their search for an AWS CDK Developer (Mid to Sr. level). This is a 100% remote opportunity with possible Contract to Hire.   Qualifications: - Looking for an AWS CDK Developer with experience with TypeScript. - This developer should have knowledge and skills with AWS Lambda, Event Bridge, API Gateway, Amazon DynamoDB, SQS, SNS, and the serverless framework of Gitlab. - The ideal candidate will be very strong in backend development, but Full Stack is a huge plus. - Must have AWS CDK and Step Functions experience. - 2+ years of AWS and 3+ years of development are required. - This role is 100% remote and will be working PST hours to attend Agile Scrum meetings. - The developer must be able to work in a large team and be adaptable to changes discussed within the team. About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7945
Category
Information Technology
Job Locations US-CA-Irvine
Serverless.yml Developer (Jr to Sr. level) - $55-80/hr. C2C $75-95/hr 100% Remote Possible Contract to Hire (W2 candidates only) Job ID 2022-7938   Solugenix is assisting a client in their search for an Serverless.yml Developer (Jr to Sr. level). This is a 100% remote opportunity with possible Contract to Hire.   Qualifications: - Looking for a Serverless.yml Developer with experience with TypeScript.   - This developer should have knowledge and skills with AWS Lambda, Event Bridge, API Gateway, Amazon DynamoDB, SQS, SNS, and the serverless framework of Gitlab.   - The ideal candidate will be very strong in backend development, but Full Stack is a huge plus.   - 2+ years of AWS and 3+ years of development are required.  - This role is 100% remote and will be working PST hours to attend Agile Scrum meetings.   - The developer must be able to work in a large team and be adaptable to changes discussed within the team. About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7938
Category
Information Technology
Job Locations US-CA-Irvine
Cloud Engineer Irvine, CA or Irving, TX Direct Hire or Temp to Hire Job ID 2022-7937   We are looking for a Cloud Engineer. This is a direct-hire or Temp to Hire opportunity based out of Irvine, CA or Irving, TX.   The Engineer, Cloud Systems will be part of an industry leading IT team working in a fast paced, cloud-first environment at Client. Reporting to the Sr Manager, Systems and Network Engineering, this individual will be responsible for day-to-day tasks functioning primarily as cloud infrastructure support through all phases of project and cloud services lifecycle. The Engineer, Cloud Systems is responsible for the overall health of off-premises systems enterprise-wide with specific emphasis on ensuring efficient, reliable application and system services delivery to all constituents in the organization.   Qualifications: - Bachelor’s Degree in MIS or Computer Science or equivalent education and applicable work experience. - 4+ years’ experience in Linux administration - 4+ years of Windows Server administration in a multi-site domain, multi-trust forest. 4+ years of experience working with virtualization technology, provisioning compute and storage resources. - 2+ years of experience supporting and deploying Cloud computing services, including IaaS, PaaS, and SaaS deployments. - Demonstrated ability performing automation of services using AWS CloudFormation, Amazon EC2 Systems manager, AWS Config, AWS Ops Works, AWS Service Catalog, AWS Code Deploy. - Expert level knowledge with AWS design, architecture, and services (IAM, EC2, VPC, ELB, Auto Scaling, RDS, DynamoDB, CloudFront, S3, CloudWatch, Lambda, KMS, Elastic Search, WAF, Secret Manager, Amazon Connect) - Experience with automation tools such as Ansible, Puppet, or Terraform. - Experience with PowerShell. - Strong knowledge and practical experience with SDLC (Software Development Lifecycle) and DevOps processes. - Working knowledge of Linux CLI commands, SSH, and SCP. - Experience with Veeam, Cloudberry, or other Enterprise class backup solutions. - AWS Certified Solutions Architect certification required. - Must be able to work evenings and weekends as needed. Preferred: - MCSE certification in MS Windows 2012 technologies. - AWS Certified Solutions Architect certification. - Experience working with DevOps and agile workflows. - Experience with Okta for Identity Management - Experience working with Extra Hop, Wireshark, and other network troubleshooting tools. - Previous experience developing, implementing, and operating large-scale, highly available environments through a public cloud provider. AWS services and technologies preferred. Responsibilities: - Participate in architecture discussions and review with various IT groups’ technical, business, and use case requirements. Ensure supportability requirements and standards are followed to support a cloud-first environment. - Identifies and may develop new standards to maintain or improve stability and scalability of the current network environment with specific considerations to sustainability and future-proof design. - Research and recommend innovative and where possible automated approaches to configuration and applications that enable cloud-first architecture. Identify approaches that leverage existing resources and provide economies of scale. - Author documents that improve governance and librarianship with system-related architectures. - Participate in all phases of development life-cycle environments including development, test, staging and production infrastructure systems, applications, servers, and cloud services. - Integrate cloud operations with legacy processes. - Skilled in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. - Daily infrastructure services support, engineering, and administration in multi-vendor environment. - Manage relationships with vendor support of multiple systems to troubleshoot and investigate the root causes of performance and failure issues. - Mentor and train peers on best practices and operations related issues. - Actively participate in performance and high-availability planning. - Provide guidance to team members in the daily support of various backup systems ensuring successful backups and test backups at regular intervals. - Ensure that processes, procedures, and troubleshooting guides are developed and maintained for the team. - Continuously update job knowledge by participating in educational opportunities, reading professional publications and white papers. - Improve performance of the systems by researching, evaluating, and recommending new technology products and services. - Other duties as assigned by management. Knowledge/Skills/Abilities: - Knowledge of electronic equipment, and computer hardware and software, including applications and programming. - Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions. - Knowledge of arithmetic, algebra, statistics, and their applications. - Strong skills in communication, both written and verbal. - Ability to analyze and interpret performance reports and recommend course of action. - Ability to monitor systems for anomalies that require investigation and resolution. - Intermediate knowledge of Active Directory and Windows domain environments. - Advanced knowledge of backup and recovery systems using Symantec Backup Exec., Veeam, scripting and native backup applications. - Intermediate knowledge of MS SQL service configuration and load balancing. - Advanced knowledge of share and NTFS permissions. - Intermediate knowledge of Linux commands, SSH, and SCP. - Understanding of general networking principles pertaining to a large enterprise WAN environment. - Understanding of hardware associated with hosted solutions including switches and load balancers. - Advanced knowledge of SAN and NAS technologies (iSCSI, CIFS, NFS, etc.). - Experience with thin provisioning and thick provisioning best practices. - Maintain an appropriate professional appearance and demeanor in accordance with Company policy. - Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies. About the Client: Our client is a leading dental support organization.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.  
Req No.
2022-7937
Category
Information Technology