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Job Locations US-MD-Rockville
Senior ServiceNow Developer Rockville, MD (100% Remote) Full Time Job ID 2024-9720   Solugenix is assisting a client, in their search for a Senior ServiceNow Developer. This is a full-time opportunity based out of Rockville, MD (100% Remote).   Seeking a highly skilled Senior ServiceNow Developer to join our team on a full-time basis. This remote role is ideal for a candidate who excels in ServiceNow integrations, UI building, and flow design, and has a robust understanding of the telecommunications sector. Qualifications: - Bachelor’s degree in computer science or related field from a reputable college - 3 to 7 years of experience on the ServiceNow platform. - Proven experience as a ServiceNow developer in a senior capacity, with a strong portfolio of successful integrations and UI implementations. - Deep knowledge of the telecommunications industry. - Ability to start immediately and commit to the project timeline until the end of December 2025. - Optional: Understanding of the Telecommunications Services Management (TSM) solution Responsibilities: - Lead the migration of services and processes to ServiceNow. - Design and implement effective UIs tailored to user needs. - Develop comprehensive workflows and business processes using ServiceNow Flow Designer. - Serve as an integration expert to ensure seamless connectivity within ServiceNow and external systems. - Strategize, architect, and design end-to-end ServiceNow implementations for clients/customers. - Design, strategize and implement ITIL processes for clients/customers using the ServiceNow platform. - Develop a productive working relationship with client stakeholders and process owners that allows for a cross-functional understanding of requirements and expectations. - Leverage from best practices in Project Management using SCRUM/Agile for efficient project delivery and implementation. - Ensure project scope and objectives are accomplished within the prescribed time frame and budget. - Work with client stakeholders to define and implement new ServiceNow applications/modules. - Assist business service lines in defining and developing client-specific reporting. - Work with QA and end-users to ensure new functionality passes testing, and defects are resolved promptly. - Implement, maintain, and customize ServiceNow modules like (not limited to): CSM, Field Service, ITSM, ITAM, CMDB, Discovery, Service Catalog, Project, Portfolio, Orchestration. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $50/hour to $80/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis.We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9720
Category
Information Technology
Job Locations US-TX-Fort Worth
Quality Training Associate Fort Worth, TX (Onsite) Contract to Hire Job ID 2024-9719   Solugenix is assisting a client in their search for a Quality Training Associate. This is a contract to hire opportunity based out of Fort Worth, TX (Onsite).   The Quality Training Associate is responsible for supporting the day-to-day activities related to the corporate training program.   Qualifications: - A Bachelor's degree preferred, and/or 4 years of related work experience. - 2 years of quality experience in a cGMP environment, is preferred. - Must have experience in LMS = Learning management system. - Ability to work independently when guided by documented procedures. - Able to work effectively as part of a team. - Excellent attention to detail. - Ability to deliver within established timelines. - Fluency in English and excellent comprehension. Bilingual/Multilingual candidates are encouraged to apply. - Strong oral and written communication skills. - Proficient with Microsoft Office applications. - Ability to periodically provide training support for night and weekend shift Associates. Additional Qualifications: - Quality oriented, Process Driven, Project Driven, Deadline Driven. - Heavy Administrative skills in PowerPoint, Excel, Presenting Presentations. - Managing the electronic system Software/ running reports and managing data (Master Control). - Presenting Metrics and Data, Public speaking skills. - Personable and flexible, Accountability, Integrity. - Multitasking a must have. - Someone who can work Independently. - Someone who is goal oriented. - Work experience is valued Degree is a bonus. Responsibilities: - Administration and maintenance of the Electronic Quality Management System (eQMS) Training. - Module, associated user profiles, and electronic training records. - Assist with the development and implementation of role-based training curricula for all employees performing GxP activities. - Administration and maintenance of hard copy training records. - Generate eQMS training reports, routinely and as requested. - Generate training metrics, routinely and as requested. - Monitor the status of assigned training tasks. - Participate in employee onboarding, routine cGMP training, and other training-related tasks as assigned. - Assist with training-related requests during internal audits and/or customer or regulatory inspections. - Assist with document control change management for controlled documents that require training. - Perform a quality review of electronic and hard copy training records, as needed. - Assist with efforts to ensure the continued effectiveness and compliance of the corporate training program. - Author or revise Standard Operating Procedures and Work Instructions as requested. About the client: Our client is a pharmaceuticals company based out of Fort Worth, TX.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9719
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.  
Req No.
2024-9712
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title: Technical Support Analyst (Enterprise Management) Job Location: Hyderabad (WFH)   Job Description (Job Summary/Roles & Responsibilities) Summary of Job Function We are seeking Technical Support Analyst (enterprise management) to join our team. The ideal candidate will be responsible for troubleshooting product-related issues on the POS system, menu management, and back-office reporting. This role involves providing exceptional customer service through various communication channels such as phone calls, emails, SMS texts, chat, and web portals.   Essential Duties and Responsibilities Customer Service: - Take live phone calls and monitor shared email box. - Respond to SMS text messages, chat inquiries, and web portal interactions promptly and professionally. - Strive to achieve the excellent quality assurance scores on customer interactions.   Menu Management: - Add/remove products from the menu. - Update pricing of products. - Implement and manage product discounts. - Troubleshoot product-related issues on Point of Sale (POS) systems. - Perform software configuration of Kitchen Display Systems (KDS) monitors and ticket printers.   Back Office Reporting: - Perform backoffice reporting including cash management, inventory, invoices and labor.  Infrastructure - Wired Internet connection (cable/broadband)- WIFI is NOT permitted or supported on the provided work equipment. - Internet Service Speed Minimum: 20 Mbps download / 5 mbps upload - Distraction free work environment. Whether it’s your bedroom with a desk set up or a designated office within your home, you should be able to close a door to outside distractions and noise.  Mandatory Skills: - Excellent communication skills, both verbal and written. - Strong customer service skills  Desired Skills: - Knowledge of POS systems preferred. - Experience working on a service management tool preferably ServiceNow (other alternatives Zendesk/Salesforce Service Cloud/ Freshdesk/Jira Service Management etc.)   Education & Certifications: Any Graduate
Req No.
2024-9710
Category
Information Technology
Job Locations US-CA-Los Angeles
Publishing Specialist Los Angeles, CA (Hybrid) 6-month contract Job ID 2024-9708   Solugenix is assisting a client, a prestigious and large investment management company in their search for a Publishing Specialist. This is a 6-month contract opportunity based out of Los Angeles, CA (Hybrid).   Qualifications: - Ideally at least 1-3 years experience working in a creative corporate environment. - Ideally has familiarity with financial concepts and the investment industry, including key data elements. Work in another highly regulated industry (pharma, legal) a plus. - Updates data, formatting, layout, design and content for print, PDF and presentation materials based on established templates in PowerPoint using the Seismic platform. - Updates and creates charts, graphs, templates, and exhibits to be used in communications materials, websites, and/or presentations. - May prepare presentation and notes files for use in meetings and webcasts. - Customizes materials based on client needs while still applying brand, style and data presentation guidelines. - Demonstrates a strong working knowledge of the following software: Microsoft PowerPoint 2010 (advanced), Microsoft Excel (intermediate; charting skills critical). - Demonstrates strong detail orientation, process orientation, organizational, and multi-tasking skills; ability to effectively manage an unpredictable workload and meet established deadlines. - Demonstrates a keen ability to problem solve and manage ambiguity. - Demonstrates analytical thinking, an eye for detail and ability to spot trends and variances in data; able to work with large volumes of data from multiple sources. - Demonstrates ability to collaborate with diverse working styles and with team members across business units; initiative to work and learn independently; proactively contribute to department goals; and ability to lead others while maintaining effective business relationships with associates throughout the organization. - Demonstrates the ability to learn new applications, as needed. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $44.83/hour to $44.83/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9708
Category
Marketing
Job Locations US-TX-Plano
Software Development Manager Plano, TX (Hybrid) Full Time Job ID 2024-9707   Solugenix is assisting a client, in their search for a Software Development Manager. This is a full time opportunity based out of Plano, TX (Hybrid). We are seeking self-motivated individuals interested in working for a product-led organization to build scalable and distributed applications in Microsoft Azure.   The Software Development Manager will be responsible for designing and developing Azure hosted services and APIs on a Microsoft technical stack. Overseeing a team of developers, quality assurance, and business analysts to build out our industry-leading API marketplace platform, you will take ownership of creating new offerings and enhancing existing solutions that create significant efficiencies in the mortgage technology space. Our platform supports many clients with complex workflows, and your efforts will directly influence increased adoption and growth. We leverage best-in-breed software tools and actively practice agile processes to accelerate our speed-to-market through transparency, automation, and repeatability.   Qualifications: - Bachelor’s degree in computer science, Information Systems, or the equivalent combination of education, training, or work experience. - First-level management role. Works under the general direction of senior-level management. Has advanced leadership skills and significant proficiency in development with a preferred focus on application development. Typically manages and mentors supervisors, project leads, and/or technical staff in one or more application development functions. Typically requires five (5) or more years of application development experience and one (1) or more years of experience in a lead role and/or directly supervising others. - Experience creating and deploying software to Azure cloud-based platforms. - Experience developing highly scalable SaaS offerings. - Experience with Microsoft technologies, .NET, ASP.NET, Web API, SQL Server. - Experience developing web applications and web services (REST/SOAP). - Strong software development experience (full stack). Preferred Qualifications: - Experience with continuous integration and continuous delivery of software. - Knowledge of designing, coding, testing, and debugging skills (Unit testing, automated testing, MS Tests, NUnit, Xunit, etc.) - Demonstrated track record of delivering multiple complex projects on time and within budget. - Extensive knowledge of version and revision control practices and procedures. - Excellent analytical, decision-making, and problem-solving skills. - Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology. - Must be able to multitask in a fast-paced environment with a focus on timeliness, documentation, and communication with peers and business users alike. - Experience with project management and conflict resolution. - Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within Dark Matter or outside the organization (executives, regulators, clients, etc.) - Results-oriented, business-focused, and successful at interfacing across multiple organizational units. Responsibilities: - Coordinates systems analysis and application development activities through direct and indirect staff. - Partner with business and technology leadership to define, prioritize, and achieve strategic objectives related to approval application development projects and platforms. - Identify opportunities to deliver business value through business process improvement, organizational change, and/or technology integration. - Analyze project risks, costs, and benefits and make relevant recommendations to the business and technology leadership team. - Manage end-to-end application scoping, sizing, estimating, analyzing cross-impacts, planning, development, implementation, and post-implementation maintenance and support. - Directs development teams in the areas of scheduling, technical direction, future planning, and standard development practices. - Participates in budgeting and capital equipment processes and quality improvement activities for the development organization. - Implement best practices to ensure that all core IT functions are fully documented, supportable, and in compliance with applicable regulations. - Ensure systems are kept at current software levels and evaluate the costs/benefits of upgrades for applications. - Coordinate the formal functional and performance testing processes. - Develop processes and tools that encourage continuous performance improvements. - Regularly communicate the status of application development to all impacted stakeholders, set expectations, and manage team members. - Performs other related duties as assigned. About the Client: Our client is an international provider of market-leading software and services to a number of industries.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis.We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9707
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title: Service Assurance Engineer Location: Bangalore Experience : 5-8 yrs.  
Req No.
2024-9705
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title - Genesys Test Engineer Location - Hyderabad/Bangalore      Position - Full Time Experience - 3-6 Years   Job Summary: As a Genesys Test Engineer (Genesys), the incumbent is expected to be a part of a team of 3 -4 members in the C#. .NET domain, lead and personally contribute to solution delivery through SDLC activities (analysis, development, testing, deployment, support, etc.) for one or more medium to high complexity business capabilities and/or products.    - Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting. - For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting and Test Asset Maintenance (manual and automated). Experience of logging the bugs on Qtest and Jira. - Proficient in preparing Test plan strategy, Test Approach and Test Results documents. - Able to design and execute various testing techniques and strategies. - Working knowledge of JIRA and Confluence. - Experience in test automation tools supporting Contact Center platforms. (i.e. selenium or Qtest) - Prefer experience with Cyara for automated IVR testing. - Understands the SDLC, Agile/SCRUM concepts and software release cycle. - Excellent Oral & Written communication skills. - Good customer interfacing skills and ability to collaboratively work with different stakeholders in IT and Business. - Prefer to have experience in Genesys cloud testing. Roles and Responsibilities: - Review requirements, specifications, and technical design documents to provide timely and meaningful feedback. - Identifies test cases and creates or updates test case documents with assistance from core engineering team. - Create detailed, comprehensive, and well-structured test plans and test cases. - Executes test cases, identify bugs, evaluate bugs with appropriate priority and severity, and report bugs. - Estimate, prioritize, plan and coordinate testing activities. - Design, develop and execute automation scripts using open-source tools. - Perform thorough regression testing when bugs are resolved. - Identifies the gap between the function specifications and implementation. - Understands the functionality of the entire product and takes ownership of the hot fixes allocated to him/her for testing. - Provides recommendations for enhancing product features. - Track quality assurance metrics, like defect densities and open defect counts. - Stay up to date with new testing tools and test strategies. - Load testing using the open-source tools.   Education: B.E/B.Tech/MCA/M.sc OR Any PG
Req No.
2024-9703
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title:NoSQL DBA Location: Gurgaon/Bangalore Experience : 3 -8 yrs.  Shift Timing : 1:30PM -10:30PM
Req No.
2024-9702
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title:JIRA Implementation Expert Location:Gurgaon/Noida/ Hyd/Indore Experience : 8 -14 yrs.
Req No.
2024-9697
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title:  Camunda L3 Support Engineer Location:Hyd/Indore/Pune/Mumbai Experience : 4 -6 yrs.
Req No.
2024-9696
Category
Information Technology
Job Locations US-NC-High Point
Desktop Support Specialist - $24/hr High Point, NC (Onsite) Contract to hire Job ID 2024-9692   Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to hire opportunity based out of High Point, NC.   Qualifications: - Requires 3+ years of related work experience. - Sound knowledge of imaging tools (Ghost, MDT, or SCCM). - Sound knowledge of data backup and recovery tools (USMT). - Installing, upgrading, and migrating to Windows 7/10. - Deploying Windows 7/10 in large enterprises. - O365 troubleshooting’ - Configuring hardware and applications. - Configuring network connectivity. - Configuring access to resources. - Configuring mobile computing. - Monitoring and maintaining systems that run Windows 7/10. - Configuring backup and recovery options. Certifications: - A+ Certification is a plus. Responsibilities: Essential duties for the position include, but are not limited to the following: - Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs. - Resolve incidents and problems associated with EUC equipment. - Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future. - Support Authorized Users in connecting or attempting to connect to the corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments. - Provide repair and maintenance for mobile devices. - Install, upgrade, and repair EUC equipment (desktops, laptops, monitors, and associated peripherals). - Provide software break/fix services and replacement of non-warranty assets for end users. - Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output. - Provide warranty and break/fix support for networked printers and scanners. - Configure and support end users on mobile computing platforms. - Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, directly attached printers, local printers, scanners, wireless networking, etc. - Create, change, and remove printer configurations and queues based on requests and by SLAs. - Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies. - Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. - Utilize problem management database and systems to track and report on customer calls and requests. - Communicate technical information to the technical and non-technical team and customers. - Deskside support services as required. About the Client: Our client is a nationwide IT Service provider for many fortune 500 companies.   About Solugenix: Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9692
Category
Information Technology
Job Locations US-CA-Jackson
Escrow Assistant Jackson, CA 2-Month Contract Job ID 2024-9689 Solugenix is assisting a client, a leading financial services company, in their search for an Escrow Assistant. This is a 2-month contract opportunity based out of Jackson, CA.   Required Skills: Escrow, Closing, Disbursement, Closings   Additional Skills: Retail Sales, Problem Solving, Customer Service Oriented   Qualifications: - 2+ years’ experience in an escrow related experience. - Bachelor's Degree Preferred. Minimum Requirement - HS Diploma or Equivalent. - Intermediate levels require a solid understanding of functional tasks. - Assistance may be required from more experienced team members will vary depending on task complexity. - Work may be reviewed for new or more complex tasks. - Provide a wide range of support within a functional area. - Follow functional area’s processes and procedures in daily activities, troubleshoot as needed, and recommend suggestions for continuous improvements to overall operation. Responsibilities: - Typically found in a branch/office setting where the assistant is providing support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. - May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. - Performs a wide range of administrative duties to gather information and assist in the escrow process. - Duties may include Opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow-up of all escrow transactions. - Communicates requirements and other information to clients. - Interprets various agreements as they relate to closing and prepare all documents required for transactions. Skills: - Customer service skills. - Problem solving skills. - Strong organizational skills. - Knowledge of MS Office suite. - Excellent verbal/written communication skills. - Able to maintain professionalism and a positive service attitude at all times. - Strong detail orientation. - Knowledge of company and/or client operating systems. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $24.86/hour to $24.86/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client: Our client is one of the world's leading financial services companies based out of Jackson, CA.    About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9689
Category
Administrative/Clerical
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title: Junior UI Developer. Job Location: Hyd / Indore Required Experience: 2-3 yrs. Work Timings/Shift: Regular  WFH:Hybrid (3 days from office) Position Type: Full Time    Job Description: Roles & Responsibilities: - - Assist in developing user interfaces with React under the guidance of senior engineers. - Contribute to the implementation of user interface designs using Material Design principles. - Help integrate front-end applications with back-end services using Axios. - Support the development of charts and data visualizations with High charts and Apex Charts. - Ensure the technical feasibility of UI/UX designs. - Collaborate with other team members and stakeholders.   Mandatory Skills - Bachelor’s degree in computer science, a related field, or equivalent experience. - 2+ years of experience in front-end development or significant academic projects relevant to the field. - Basic understanding of React and its core principles. - Familiarity with HTML, CSS, and JavaScript. - Eagerness to learn and work with new technologies. - Good problem-solving skills and a desire to develop high-quality user experiences.   Desired Skills - Knowledge of Material Design and responsive design principles. - Exposure to charting libraries like High charts and Apex Charts. - Basic understanding of Axios for API integration. - Interest in user interface design and user experience principles. - Experience with version control systems (e.g., Bitbucket, Git). Education & Certifications: BE/ BTech / BSC / MCA
Req No.
2024-9684
Category
Information Technology
Job Locations IN-Hyderabad
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Position Title: Senior UI Developer Job Location: Hyd / Indore Required Experience: 5-6 yrs. WFH: Hybrid (3 days from office) Work Timings/Shift: Regular Position Type: Full Time    Job Description Roles & Responsibilities - Design, develop, and optimize user interfaces using React and Material Design principles. - Implement complex visualizations using High charts and Apex Charts. - Ensure cross-browser compatibility and resolve bugs. - Lead the integration of front-end applications with back-end services via Axios and other HTTP clients. - Architect reusable components and front-end libraries for future use. - Translate design wireframes into high-quality code. - Mentor junior engineers and review their code to ensure engineering excellence. - Stay up to date with emerging trends in front-end technologies and advocate for their adoption where appropriate.   Mandatory Skills - Bachelor’s degree in computer science, a related technical field, or equivalent practical experience. - 5+ years of professional experience in front-end development. - Proficient understanding of web markup, including HTML5 and CSS3. - Strong expertise in React and its core principles, including state management and hooks. - Experience with Material Design and implementing responsive designs. - Familiarity with charting libraries like High charts and Apex Charts. - Proficient in using Axios for API integration. - Solid understanding of the web development process (design, development, and deployment). - Excellent problem-solving skills and attention to detail.   Desired Skills - Experience with user authentication and authorization between multiple systems, servers, and environments. - Understanding of GraphQL and its use in front-end development. - Familiarity with version control systems (e.g., Bitbucket, Git). - Experience in optimizing applications for maximum speed and scalability. Education & Certifications: BE/ BTech / BSC / MCA
Req No.
2024-9683
Category
Information Technology
Job Locations IN-Hyderabad
We have a very urgent requirement for “Senior Camunda Developer. Please find below the full Job Description, if this job opportunity interests you, I urge you to email me your updated resume with mobile number and the best time to call you. As we have multiple job opening, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.   Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title: Senior Camunda Developer Job Location: Hyd/Indore          Experiences: 4-6 Years Work Type: Hybrid     Job Description: - Skilled in defining and implementing BPMN and DMN diagrams using Camunda framework. - Solid knowledge on Human-Task, Asynchronous tasks, External Tasks, Event Listeners and Camunda REST Services. - Well-versed in preparing technical solutions documents, artifacts, POC’s and presentation for the customer. - Strong debugging skills and problem-solving approach. - Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements using  Camunda. - Understand the architecture of existing solutions quickly and work on enhancements/bug-fixes. - Knowledge of system development methodologies Devops and Agile along with JIRA and Confluence. - Be able to communicate effectively in meetings, e-mails, and client calls. - Be willing to learn new technologies and concepts. - Ensure continual knowledge management. - Adherence to the organizational guidelines and processes   Required Skills: - 3-6 years of Camunda experience and 2+ years of Java/MEAN stack experience - Camunda BPM & DMN - Should be able to create rules, conceptualize workflows and decision models - Experience with BPMN standard, BPM solutions development and delivery against defined measurements (Schedule, defect variance etc.) - Good understanding of process flow conventions - Hands On Work Experience with Camunda - Experience in Git and continuous integration - Good team player, able to learn and share knowledge - Proactive in proposing new ideas and solutions - Motivated to learn and apply new technologies - Good command of English (communication with colleagues abroad)   Desired Skills:   - Understanding of CI/CD tools. - Knowledge on Git, Bitbucket.   Education & Certification: - BE/ BTech / BSC / MCA    
Req No.
2024-9679
Category
Information Technology
Job Locations IN-Hyderabad
We have a very urgent requirement for “Senior Camunda Developer. Please find below the full Job Description, if this job opportunity interests you, I urge you to email me your updated resume with mobile number and the best time to call you. As we have multiple job opening, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.   Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title: Senior Camunda Developer Job Location: Hyd/Indore          Experiences: 4-6 Years Work Type: Hybrid     Job Description: - Skilled in defining and implementing BPMN and DMN diagrams using Camunda framework. - Solid knowledge on Human-Task, Asynchronous tasks, External Tasks, Event Listeners and Camunda REST Services. - Well-versed in preparing technical solutions documents, artifacts, POC’s and presentation for the customer. - Strong debugging skills and problem-solving approach. - Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements using  Camunda. - Understand the architecture of existing solutions quickly and work on enhancements/bug-fixes. - Knowledge of system development methodologies Devops and Agile along with JIRA and Confluence. - Be able to communicate effectively in meetings, e-mails, and client calls. - Be willing to learn new technologies and concepts. - Ensure continual knowledge management. - Adherence to the organizational guidelines and processes   Required Skills: - 3-6 years of Camunda experience and 2+ years of Java/MEAN stack experience - Camunda BPM & DMN - Should be able to create rules, conceptualize workflows and decision models - Experience with BPMN standard, BPM solutions development and delivery against defined measurements (Schedule, defect variance etc.) - Good understanding of process flow conventions - Hands On Work Experience with Camunda - Experience in Git and continuous integration - Good team player, able to learn and share knowledge - Proactive in proposing new ideas and solutions - Motivated to learn and apply new technologies - Good command of English (communication with colleagues abroad)   Desired Skills:   - Understanding of CI/CD tools. - Knowledge on Git, Bitbucket.   Education & Certification: - BE/ BTech / BSC / MCA    
Req No.
2024-9678
Category
Information Technology
Job Locations IN-Hyderabad
  Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.   Job Title: :SME Windows & VMware Job Location: Hyderabad Position: Permanent  Experience Required: 10+ Years  Work Timings/Shift:  Rotational     Role and Responsibilities: - Windows and VMware Environment Management: - Design,Implement and maintain Windows-based systems, including servers, desktops, and virtual machines. - Oversee the deployment, and maintenance of VMware virtualization infrastructure. - Monitor system performance, security, and availability for both Windows and VMware environments to proactively identify and resolve issues. - Communication Skills: - Strong verbal and written communication skills to convey technical information to non-technical stakeholders, facilitate discussions, and present ideas clearly and concisely. - Team Collaboration: - Actively contribute to a dynamic team of Windows and VMware administrators, fostering an environment of mutual support and cooperation. - Engaged in teambuilding and participate in collaborative  team’s progress. - Maintain open lines of communication with line managers, sharing updates on the daily activities, and play a part in identifying improvement opportunities for the benefit of the team and its overall success. - Security and Compliance: - Implement and maintain security protocols and best practices to safeguard Windows and VMware environments. - Ensure compliance with industry standards and regulations, such as GDPR or HIPAA, where applicable. - Ensure complaince to all the requirements of the customer as well as Solugenix. - Troubleshooting and Problem Resolution: - Investigate and resolve technical issues, system failures, and user problems related to both Windows and VMware systems. - Develop and document incident response procedures for both environments. - Backup and Recovery: - Establish and maintain backup and recovery strategies for Windows and VMware environments to protect critical data and ensure business continuity. - Develop and maintain disaster recovery plans for Linux systems, ensuring data integrity and business continuity in the event of system failures. - Patch Management: - Plan and execute routine Windows updates and patches as well as VMware updates to ensure system security and stability. - Vendor and Stakeholder Relations: - Collaborate with hardware and software vendors for support and troubleshooting activities related to both Windows and VMware systems. - Work closely with other departments to assess their IT needs and provide solutions for both environments. -  Documentation and Training: -  Create and maintain documentation for system configurations, procedures, and policies for both Windows and VMware environments. - Provide support for end-users as needed for both Windows and VMware systems. - Collaboration: - Collaborate with cross-functional teams, including IT, development, and security teams, to ensure the seamless integration of Linux systems with overall business processes. - Training and Development: - Identify training needs and provide opportunities for team members to enhance their skills and knowledge in Windows and VMware administration. - Continuous Service Improvement Plan: - Develop and work on implementing a continuous service improvement plans to enhance the performance, security, and efficiency of Windows and VMware systems, incorporating feedback and analysis to drive continuous enhancement. -  Innovation: - Encourage and explore innovative solutions and technologies to enhance infrastructure and operational efficiency and help in automating routine operational support processes with tools such PowerShell, VMware PowerCLI, vRO(vRealize Orchestrator, Ansible, chef, Puppet and VBScripts to  streamlining operations.   Qualification / Skills Required: - Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). - 8+ years of proven experience in Windows and VMware systems administration. - Excellent skills in console management tools and administration, such as Microsoft System Center Configuration Manager (SCCM) or similar tools. - Strong experience in managing VMware virtualization environments. - Knowledge of security best practices and experience in implementing security measures. - Excellent problem-solving and communication skills. - Experience in security patching vulnerability management processes. - Industry certifications such as Microsoft Certified: Azure Administrator, MCSE, VMware Certified Professional (VCP), or equivalent is a plus.                                           
Req No.
2024-9665
Category
Information Technology
Job Locations US-CA-Irvine
National Accounts Representative Irvine, CA (Onsite) Contract to hire Pay $20-$24/hr   We are looking for a National Accounts Representative. This is a contract to hire opportunity based out of Irvine, CA (Onsite).    This position will be responsible for providing customer service, dispatching, and managing work orders, tracking customer inspections, and managing overall relationships with clients and vendors. National Accounts Representatives are occasionally assigned overtime and/or business travel.   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   Language Skills Ability to read, analyze, and interpret general business processes, technical procedures, or county and state regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers, clients, customers, vendors, colleagues, and the public.   Computer Skills To perform this job successfully, an individual should know Microsoft Dynamics Great Plains Database software; Internet Explorer, Google Chrome, Microsoft Outlook Internet software; Microsoft Excel Spreadsheet software and Microsoft Office Word Processing software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to type or handle paperwork speak professionally and listen. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Education and/or Experience Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Responsibilities: The following are the essential duties and responsibilities of a National Accounts Representative. Other duties may be assigned.   Customer Service: - Develop positive and professional rapport with assigned account contacts, including timely follow up providing excellent customer service. - Develop positive and professional rapport with affiliate subcontractors, including communicating the scope of work on each service. - Effectively communicate with customers and affiliates via telephone and email. Dispatching Work Orders: - Receive and dispatch work orders to customer expectations. - Track all open and closed work orders, including updating status notes in the Great Plains system, and providing reports with schedule dates, estimated completion dates, and close dates. - Communicate the status of all work orders to affiliates and customers, including following up daily for accurate and timely completion. - Obtain inspection purchase orders from the customer and dispatch the inspection work orders to affiliates promptly. - Follow up weekly on inspection completion status. - Request and submit proposals for additional repairs/services and to correct deficiencies. - Follow up on completed inspections with affiliates to make sure the reports, paperwork, and invoices are sent to National Accounts promptly. - Review the Call Analysis report from your account manager and provide the status of work orders. National Accounts Workflow Billing System: - Review exception management queue and mark-up queue daily. - Markup/price the service and inspection calls properly before submitting them to billing. Review all paperwork for completeness and accuracy before invoicing. - Request missing paperwork from affiliates and disputing incorrect invoices from affiliates. - Review NTE (Not to Exceed) amounts on customer POs (purchase orders) before mark-ups. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $20/hour to $24/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client Our client is a leading manufacturer and distributor of fire and safety products.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.  The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates.  We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success.  In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen.  We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Req No.
2024-9664
Category
Accounting/Finance
Job Locations US-CA-Irvine
Escrow Support Processor Irvine, CA (Onsite) 4-month contract Job ID 2024-9656 Solugenix is assisting a client, a leading financial services company, in their search for an Escrow Support Processor. This is a 4-month contract based out of Irvine, CA (Onsite).    Required Skills: Processor, Escrow, Time Management, Retail Sales, Self-Starter.    Additional Skills: Leadership Skills, Microsoft Office, Buyer, Closing, Office Experience, Detail Oriented, Perm, Team Player, Office Support, Problem Solver, Clerical, Remediation, Customer Service Oriented, Quality Control.   Knowledge and Skills/Technology Used: Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process.   Qualifications: - High School diploma or equivalent. - 1-2 years of escrow processing experience. - Prior FA experience preferred. Responsibilities: - Found typically in centralized processing (rather than an individual branch setting). - Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high-volume paperwork. - Communicates information and instructions to escrow branches, but not to customers. - Intermediate levels require a solid understanding of functional tasks. - Assistance may be required from more experienced team members will vary depending on task complexity. - Work may be reviewed for new or more complex tasks. - Provide a wide range of support within a functional area. - Follow functional area’s processes and procedures in daily activities, troubleshoot as needed, and recommend suggestions for continuous improvements to overall operations. Essential Functions: - Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge. - May work on escrow openings and closings. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $20/hour to $20/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.   About the Client: Our client is one of the world's leading financial services companies based out of Irvine, CA.   About Solugenix Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result. For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity. 
Req No.
2024-9656
Category
Customer Service/Support