Error: The job that you were looking for either does not exist or is no longer open.
Desktop Technician
Los Angeles, CA (Onsite)
12-Month contract
Job ID 2024-9615
Solugenix is assisting a client, a prestigious and large investment management company in their search for a Desktop Technician. This is a 12-month contract opportunity based out of Los Angeles, CA (Onsite).
Qualifications:
- Requires 4-6 years of experience.
- Maintains, analyses, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN/WAN connectivity, Operating Systems, and provides end-user support for all LAN-based applications.
- Recommends and schedules repairs.
- Installs and configures workstations.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $34/hour to $37/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Customer Service Representative I
Bilingual English & French
Florida, Texas, Oklahoma or Arizona (Remote)
Direct Hire, NO 3rd Party or C2C
Starting Pay: $16hr.-$18hr.
Job ID 2024-9459
Our mission at Solugenix is to hire amazing people and place them in business cultures where they can grow, develop, innovate, and thrive.
Your superior customer service and empathetic skills along with a keen troubleshooting and problem-solving mindset will be challenged and rewarded. You will be collaborating with team members that operate as leaders in life sciences with the ultimate goal of improving patient care.
Qualifications:
- 2-4 years Customer Service experience in a high-volume contact center environment.
- Bilingual English & French
- Types 40+ WPM.
- Tech Savvy: typing, navigating through multiple applications while engaging with the customer.
- Strong written and verbal communication skills.
- Strong phone presence: Ability to navigate through phone queues while working towards maintaining contact center metrics and building strong relationships with customers.
- Proficiency in Windows, Excel, Word, Ticketing Systems.
- Familiarity with SAP, SalesForce preferred.
- Medical device experience preferred.
Responsibilities:
- Fields incoming calls from customers regarding orders for products.
- Achieves SLA targets and call metrics to ensure high customer satisfaction.
- Understands order entry and processing procedures.
- Takes full accountability for customer satisfaction with a highly professional personality and demeanor.
We believe in taking care of our employees through:
- Professional education and leadership training.
- Career growth with mentorship and guidance by Solugenix senior leadership.
- Celebrating and rewarding our employees for their successes.
- Work life balance. We work hard to ensure success, but we also ensure that our employees have the right balance to live their lives as they desire.
- A family culture of open communication and enjoyable teammates.
- Opportunities to give back to the community and make a difference.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $16/hour to 18/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Summary of Job Function
We are looking for an experienced Technical Support Analyst (Voice) to support our client! The Technical Support Analyst provides remote installation, repair and support services for Point-of-Sale (POS) systems, networks, and other services and solutions. Successfully manages identification and resolution of customer issues. Supports system implementation and engages customers and team members in completing projects on-time and on-budget. Actively participates as a key part of a growing team that is obsessed with quality, and customer service.
ServiceNow CMDB Developer
Tustin, CA (Hybrid)
12-Month Contract
Job ID 2024-9610
We are looking for a ServiceNow CMDB Developer. This is a 12-month contract opportunity based out of Tustin, CA (Hybrid).
Qualifications:
- Bachelor's Degree in Computer Science, Engineering, Math, Physics, or related technical field or equivalent years of experience required.
- 3-5 years of experience in a software-related field required.
- 3-5 years of ServiceNow administration experience required.
- Proficiency in JavaScript.
- ServiceNow Implementation experience preferred.
- Configuration Management Database (CMDB) experience preferred.
- Certified ServiceNow Administrator or Certified ServiceNow Developer.
- Working experience in Service Asset & CMDB, Discovery, and Service Mapping (optional).
- Experience with ServiceNow Discovery module end to end (Error handling and experience with patterns preferred).
- Solid experience in administering and configuring the ServiceNow CMDB, including CI classes, attributes, relationships, and workflows.
- Experience in creating, updating, and maintaining CMDBs, and other asset/configuration management repositories in a complex IT environment.
- Design and implementation of solutions for maintaining CI data integrity across the CI lifecycle with due consideration to the ITSM process like Incident, Problem, and Build solutions around data certifications (if required) for maintaining CI sanity.
- Experience in identifying and tracking CIs, implementing change control, and accounting for discovered/manual CIs in a complex IT system.
- Managing CMDB health to support Assets and Configuration and CI relationships, as coming from discovered sources.
Responsibilities:
- Develops, implements, maintains, and corrects moderately complex application software and system problems using established credit union standards and specifications, with little supervision or guidance.
- Codes new application programs to meet desired user functionality using ServiceNow.
- Revises application software using tables, profiles, and other vendor-supplied customization tools to reflect approved changes specified by users.
- Follows general and credit union-specific coding and development standards, SDLC standards, and SchoolsFirst FCU’s Agile methodology standards.
- Builds technical and functional documentation for new programs or changes to existing programs as required.
- Test and debug new and existing application software, developed by other programmers, to assure accuracy, integrity, interoperability, and completeness to achieve desired results.
- Ability to learn, adapt, and become proficient in multiple technologies and best practice development standards. Remains knowledgeable of new and emerging technology by researching technical materials, attending seminars and training classes, and consulting with personnel from other industries.
- Provides ongoing system support as required.
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions.
- Performs other duties as assigned.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $55/hour to $65/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis.We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Project Coordinator $23/hr - $25/hr
Irvine, CA (Hybrid - 2 days Remote per week)
6+ month contract to possible hire
Job ID 2024-9606
We are looking for multiple Project Coordinators. These are 6+ month contract to possible hire opportunities in Irvine, CA. PC’s work a hybrid schedule with 3 days onsite and 2 days remote each week.
The Project Coordinator will play a vital role providing support to the Project Management team by processing orders in SAP. Monitor current projects and coordinate all team members involved keeping installation workflow on track. Communicate timeline changes and new information to the project team.
Qualifications:
- Bachelor’s degree preferred.
- 1-3 years of professional administrative experience.
- Experience with scheduling would be a plus.
Responsibilities:
- Coordinates installation with third-party vendors, co-workers, and customers.
- Manage the data for all project-related information; ensure all needed materials are current and properly filed and stored.
- Manage travel for the installation team within the assigned budget and ensure adherence to the travel policy.
- Organize and plan meetings with the project manager, either ad hoc or on a scheduled cadence.
- Ensure on-time completion of all installation projects.
- Work to improve the project process.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $23/hour to $25/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is one of the leading manufacturers of equipment.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Salesforce QA Engineer
Santa Ana, CA (Remote)
7-Month Contract
Job ID 2024-9605
Solugenix is assisting a client, a leading financial services company, in their search for a Salesforce QA Engineer. This is a 7-month contract based out of Santa Ana, CA (Remote).
Qualifications:
- A minimum of 3+ years of QA Developer experience in Salesforce implementations.
- Bachelor's Degree or equivalent combination of education and experience.
- Minimum Degree Required: Bachelor's Degree.
- Strong knowledge of the Salesforce platform along with best practices and methodologies for testing.
- Strong knowledge of SFDC Toolkit: flows, process builder, validation rules, Omni-Studio, and custom metadata with strong hands-on experience in development practices.
- High proficiency in Lightning Web Components, Platform Events, VisualForce, APEX, and knowledge of APIs.
- Salesforce Administrator, App Builder & Developer Certifications required.
- Experience with the following Salesforce solutions is strongly desired: Financial Services Cloud, CRMA, and Marketing Cloud.
- Critical thinking skills with the ability to spot gaps, challenge assumptions, push back, and offer best-practice alternatives to ideas.
- Expert knowledge of the QA process: different levels, types, and methods of testing: unit, integration, system, and acceptance, functional, regression and performance, black, grey, and white box
- Previous experience working and contributing to an Agile team.
- Strong knowledge of Selenium preferred.
- Strong written and verbal communication skills.
Responsibilities:
- As a Salesforce QA Engineer, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will help support the future state architect of Salesforce serving as the backbone of our quest for unity—fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board.
- Test Plan and Execution: Design and develop test plans, test cases, and test scripts to ensure features operate within defined requirements within the Salesforce Platform.
- Defect Tracking & Reporting: Identify, track, and report defects found during testing, and collaborate with developers to resolve issues.
- Test Automation: Develop and support automation scripts to improve testing efficiency and effectiveness.
- Code Review: Review and debug code to identify and resolve issues.
- Translate business processes and requirements into logical and successful testing scenarios.
- Make recommendations for performance improvement on the test automation/framework side.
- Provides feedback on the schedule, quality, and stability of any/all releases.
- Collaborate closely with developers, solution managers, architects, and product managers to resolve issues.
- Estimation of level of effort for project tasks.
- Required to perform duties outside of normal work hours based on business needs.
Required Skills:
QA, Test Cases, Salesforce, Test Plans, Automated Testing.
Additional Skills:
Financial Services, Test Plan, Test Scripts, Selenium, Estimation, Marketing, Excellent Written and Verbal Communication Skills, Apex, Agile, Acceptance Regression Testing, Translate, Debug.
Certifications & Licenses:
Salesforce Administrator, App Builder & Developer Certifications required.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $63.38/hour to $63.38/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client:
Our client is one of the world's leading financial services companies based out of Santa Ana, CA.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
We have a very urgent requirement for “Genesys Cloud Engineer ” . Please find below the full Job Description, if this job opportunity interests you, I urge you to email me your updated resume with mobile number and the best time to call you. As we have multiple job opening, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
As a Genesys Cloud engineer the incumbent is expected to be a part of a team of 3 -4 members in the Contact Center domain(Genesys Pure Engage & Cloud), lead and personally contribute to solution delivery through SDLC activities (analysis, development, testing, deployment, support, etc.) for one or more medium to high complexity business capabilities and/or products.
Required Skills
- Minimum of 4 - 7 years’ experience in supporting and developing Genesys Cloud platformAbility to work in a team and challenging environment.
Participate and contribute during migration activities from Genesys Engage to ClouTroubleshoot issues within the Genesys cloud environment.
- Troubleshoot and resolve incidents escalated to the L3 team.
- Work with vendor support as required to resolve outstanding defects/issues.
- Create and maintain documentation for L2 Support resources.
- Problem Management, perform root cause analysis and take preventative actions.
- Good to have AWS fundamentals (Cloud practitioner) certification.
- Adheres to support processes and best practices.
- Strong verbal and written communication skills
Desired Skills
- Genesys Cloud CX concepts, Work experience on Architect
- Good to have: Knowledge on Genesys Engage basics.
Tools & Technology
- Genesys cloud, Architect, Genesys Engage Tools
Responsibilities:
- Troubleshoot issues within the Genesys cloud environment.
- Troubleshoot and resolve incidents escalated to the L3 team.
- Work with vendor support as required to resolve outstanding defects/issues.
- Create and maintain documentation for L2 Support resources.
- Problem Management, perform root cause analysis and take preventative actions.
- Adheres to support processes and best practices.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Minimum of 3 years of experience working with Genesys eServices solutions, including implementation, configuration, and support, and overall 4-7 years of experience in Genesys
- Strong knowledge of Genesys routing and reporting solutions, as well as integration
- Excellent problem-solving, analytical, and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and interact with clients at various levels.
- Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.
- Genesys certifications, such as Genesys Certified Professional (GCP), are highly desirable.
- Experience in any of these applications is a plus - Genesys Platform, Genesys SDK, GVP – IVR platform, Workforce management.
Senior Software Engineers
Various and unanticipated worksites throughout the U.S. (HQ: Brea, CA)
Full Time
Job ID 2024-9603
Job Description:
Sr. Software Engineers for various and unanticipated worksites throughout the U.S. (HQ: Brea, CA). Work with product owners to understand end user requirements for software products. Developing new proprietary software products using Java 8, Angular 6, Mongo DB, and MySQL database. Lead software development from conceptualization to production launch and ensure the application fully serves the needs of the end-user. Act as team lead to gain an initial understanding of the desired solution and develop the user interface (UI) and backend components to achieve usable, high-quality results. Develop technical documentation related to innovative software product features. Prepare and install software releases by determining and designing system specifications, standards, and programming.
Technical Environment: MVC Applications, HTML5, CSS3, SCSS, JavaScript, Angular, Information Architecture, UI Design, Wireframing, Visual Studio Code, Jira, GitHub, MongoDB, AEM, BitBucket.
Education or Experience:
Bachelor’s degree in Computer Science or a related field plus 2 years of experience in software development required.
Required Skills:
Required Technical Skills: MVC Applications, HTML5, CSS3, SCSS, JavaScript, Angular, Information Architecture, UI Design, Wireframing, Visual Studio Code, Jira, GitHub, MongoDB, AEM, BitBucket. Telecommuting Permitted. $93,330 – 97,850/yr.
Associate Escrow Assistant
Angels Camp, CA (Onsite)
3-Month Contract
Job ID 2024-9602
Solugenix is assisting a client, a leading financial services company, in their search for an Associate Escrow Assistant. This is a 3-month contract based out of Angels Camp, CA (Onsite).
Required Skills:
Escrow, Organisation Skills, Closings, Retail Sales, Secretarial.
Additional Skills:
Clerical, Closing, Maintenance.
Qualifications:
- HS Diploma or GED/Equivalent Required.
- Minimum Degree Required: Completed High School (Diploma or GED).
- 1-year related industry experience in real estate or title field.
- Strong customer service orientation. Detail orientation. Excellent verbal communication. Problem solving skills. Strong organizational skills.
Responsibilities:
- Provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings.
- Performs secretarial and clerical duties to assist in the gathering of information and handling of funds for escrow closings.
- Answers phones, greets customers, places call, and writes for various information needed for escrow closings.
- Process opening orders, initial file set up, deposit and distribution of funds, written transmittals for funds and documents, handling reconveyances, preclosing maintenance and post-closing follow up on assigned files.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $20/hour to $20/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client:
Our client is one of the world's leading financial services companies based out of Angels Camp, CA.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Customer Service Representative I
Texas or Oklahoma (Remote)
Direct Hire, NO 3rd Party or C2C
Starting Pay: $16hr.-$18hr.
Job ID 2024-9601
Our mission at Solugenix is to hire amazing people and place them in business cultures where they can grow, develop, innovate, and thrive.
Your superior customer service and empathetic skills along with a keen troubleshooting and problem-solving mindset will be challenged and rewarded. You will be collaborating with team members that operate as leaders in life sciences with the ultimate goal of improving patient care.
Qualifications:
- 2-4 years Customer Service experience in a high-volume contact center environment.
- Types 40+ WPM.
- Tech Savvy: typing, navigating through multiple applications while engaging with the customer.
- Strong written and verbal communication skills.
- Strong phone presence: Ability to navigate through phone queues while working towards maintaining contact center metrics and building strong relationships with customers.
- Proficiency in Windows, Excel, Word, Ticketing Systems.
- Familiarity with SAP, SalesForce preferred.
- Medical device experience preferred.
Responsibilities:
- Fields incoming calls from customers regarding orders for products.
- Achieves SLA targets and call metrics to ensure high customer satisfaction.
- Understands order entry and processing procedures.
- Takes full accountability for customer satisfaction with a highly professional personality and demeanor.
We believe in taking care of our employees through:
- Professional education and leadership training.
- Career growth with mentorship and guidance by Solugenix senior leadership.
- Celebrating and rewarding our employees for their successes.
- Work life balance. We work hard to ensure success, but we also ensure that our employees have the right balance to live their lives as they desire.
- A family culture of open communication and enjoyable teammates.
- Opportunities to give back to the community and make a difference.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $16/hour to 18/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Position Title: Senior Delphix Engineer
Job Location: Hyderabad
Type of Position: Full Time
Job Summary: Looking for a senior resource with 7 to 10 years of experience in Delphix.
Skills Required:
- 7 to 10 years of experience in administration, engineering, and support of the Delphix platform
- In-depth knowledge and hands-on experience with the Delphix platform, including provisioning and management of Virtual Databases (VDBs), data obfuscation, and self-service capabilities.
- Proficiency in working with various database systems such as Oracle, SQL Server.
- Deep understanding of database administration tasks like backup and recovery, performance tuning, and data security.
- Strong scripting skills (e.g., Ansible, Shell scripting, Python, PowerShell) to develop and maintain automation of operational tasks.
- Familiarity with data security best practices and the ability to handle sensitive information. Knowledge of data obfuscation techniques to protect sensitive data during provisioning and masking processes.
- Onboard and manage VDB and dSources on Cloud and on premise.
- Ability to identify and resolve issues related to VDB provisioning, data obfuscation, and self-service capabilities.
- Strong analytical and problem-solving skills to troubleshoot complex problems in a timely manner.
- Excellent oral, written, cross functional and interpersonal communication skills.
- Expert process and delivery management skills.
- Experience working in a fast-paced environment.
- Good understanding of ITIL processes, especially Incident & Change management
Nice to have:
- Kubernetes and Containers experience.
- AWS / Azure
Key Skills: Delphix
Education & Certifications: - B.Tech / M. C.A / 16 years of eduction
Desktop Support Specialist II $28 - $31/hr
Orange, VA (4 days/week) & Arlington, VA (1 day/week)
3-month contract to hire
Job ID 2024-9599
Solugenix is assisting a client in their search for a Desktop Support Specialist II. This is a 3-month contract to hire opportunity based in Orange, VA/Arlington, VA.
Qualifications:
- Requires 4+ years of related work experience.
- Monitoring and maintaining systems that run Windows 7/10/11 (MUST HAVE).
- MAC and/or UPS experience is a plus.
- Sound knowledge of imaging tools (SCCM, MDT).
- Sound knowledge of data backup and recovery tools.
- Hardware/Software troubleshooting.
- Printer setups and troubleshooting.
- Installing, upgrading, and migrating to Windows 7/10/11.
- Deploying Windows 7/10/11 in large enterprises.
- Configuring hardware and applications.
- Configuring network connectivity.
- Configuring access to resources.
- Configuring mobile computing is a plus.
- Configuring backup and recovery options.
Certifications:
A+ Certification is a plus, not a MUST.
Responsibilities:
- Provide onsite support to Authorized Users with operational and technical support and meet specified SLAs.
- Resolve incidents and problems associated with end-user computer equipment.
- Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.
- Support Authorized Users in connecting or attempting to connect to the corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.
- Provide repair and maintenance for mobile devices.
- Install, upgrade, and repair end-user computer equipment (desktops, laptops, monitors, and associated peripherals).
- Provide software break/fix services and replacement of non-warranty assets for end-users.
- Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output.
- Provide warranty and break/fix support for networked printers and scanners.
- Configure and support end-users on mobile computing platforms.
- Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc.
- Create, change, and remove printer configurations and queues based on requests and by SLAs.
- Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies.
- Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
- Utilize problem management databases and systems to track and report on customer calls and requests.
- Communicate technical information to the technical and non-technical teams and customers.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $28/hour to $31/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is a nationwide IT Service provider for many fortune 500 companies.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Desktop Support Specialist II - $24-$26/hr.
Camden, AR
Contract to hire
Job ID 2024-9598
Solugenix is assisting a client in their search for a Desktop Support Specialist II. This is a contract to hire opportunity based out of Camden, AR.
Qualifications:
- Requires 4+ years of related work experience.
- Monitoring and maintaining systems that run Windows 7/10/11 (MUST HAVE).
- MAC and/or UPS experience is a plus.
- Sound knowledge of imaging tools (SCCM, MDT).
- Sound knowledge of data backup and recovery tools.
- Hardware/Software troubleshooting.
- Printer setups and troubleshooting.
- Installing, upgrading, and migrating to Windows 7/10/11.
- Deploying Windows 7/10/11 in large enterprises.
- Configuring hardware and applications.
- Configuring network connectivity.
- Configuring access to resources.
- Configuring mobile computing is a plus.
- Configuring backup and recovery options.
Certifications:
A+ Certification is a plus, not a MUST.
Responsibilities:
- Provide onsite support to Authorized Users with operational and technical support and meet specified SLAs.
- Resolve incidents and problems associated with end-user computer equipment.
- Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.
- Support Authorized Users in connecting or attempting to connect to the corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.
- Provide repair and maintenance for mobile devices.
- Install, upgrade, and repair end-user computer equipment (desktops, laptops, monitors, and associated peripherals).
- Provide software break/fix services and replacement of non-warranty assets for end-users.
- Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output.
- Provide warranty and break/fix support for networked printers and scanners.
- Configure and support end-users on mobile computing platforms.
- Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc.
- Create, change, and remove printer configurations and queues based on requests and by SLAs.
- Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies.
- Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
- Utilize problem management databases and systems to track and report on customer calls and requests.
- Communicate technical information to the technical and non-technical teams and customers.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $24/hour to $26/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client:
Our client is a nationwide IT Service provider for many fortune 500 companies.
About Solugenix:
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Desktop Support Level 1 $20- $22/hr
Huntsville, AL
Contract to hire
Job ID 2024-9597
Solugenix is assisting a client in their search for a Desktop Support Specialist Level 1. This is a contract to hire opportunity based out of Huntsville, AL.
Qualifications:
- Requires 3+ years of related work experience.
- knowledge of imaging tools (SCCM, MDT, Ghost).
- knowledge of data backup and recovery tools.
- Installing, upgrading, and migrating to Windows 7/10.
- Deploying Windows 7/10/11 in large environments.
- Basic hardware and applications.
- Basic network connectivity.
- Configuring backup and recovery options.
Certification:
- A+ Certification is a plus.
Responsibilities:
- Provide onsite support to users with operational and technical support.
- Resolve incidents and problems associated with end-user equipment.
- Support uses connecting or attempting to connect to the corporate network and assists in the coordination and completion of accessing LAN, print, and file services.
- Provide repair and maintenance for mobile devices.
- Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).
- Provide software break/fix services and replacement of non-warranty assets for end users.
- Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output.
- Configure and support end-users on mobile computing platforms.
- Deskside support services as required.
About the Client:
Our client is a nationwide IT Service provider for many fortune 500 companies.
About Solugenix:
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
IT Applications Analyst
Irvine, CA (Onsite)
Contract to hire
Job ID 2024-9596
We are looking for an IT Applications Analyst. This is a contract to hire opportunity based out of Irvine, CA (Onsite).
This is a hands-on analyst role with problem solving and business process improvement activities. The successful candidate will have knowledge of Office 365, ERP systems, accounting systems, and general business processes in this role.
Qualifications:
- Experience with ERP systems.
- Hands on with SQL queries and data analysis.
- Hands on with basic scripting or programming languages like C#, JavaScript, Python.
- Experience with Azure Data Factory is a plus.
- Interest and experience in Business Process improvement.
- helping others improve their work processes.
- combining technology with business to make improvements and solve business problems.
- process analysis, diagramming, documentation, and training.
- data driven approaches to problem solving.
- Has a desire to learn and improve on the latest Microsoft Business Applications toolsets, including.
- Office365
- PowerBI
- PowerApps
- Power Automate
- SharePoint
- Dynamics 365
- Dynamics CRM
Functional ERP areas:
- General Accounting
- Accounts Payable
- Accounts Receivable
- Payroll
- Cash Application
- Fixed Assets
- Sales Order Processing
Line of business areas:
- Project Cost Accounting
- Service Management
- Fire industry inspections
Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $110,000 to $120,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is a leading manufacturer and distributor of fire and safety products.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Level 2 PAR Brink Support Professional
Atlanta, GA (Remote)
Direct Hire
Job ID 2024-9595
We are looking for a Level 2 PAR Brink Support Professional. This is a Full Time Role with Solugenix based out of Atlanta, GA (Remote).
Under general supervision, provides software and hardware support for helpdesk, field, and other technology groups, which includes resolving connectivity issues through wireless networking and resolving technical challenges for stores and managers. Assist in formulating training policies, programs, and schedules and update documentation on installations of software, hardware, configurations, and troubleshooting. This is an intermediate-level position and requires a strong understanding of technical acumen. This level begins to take on more technical challenges and handles situations with more autonomy than an entry-level.
Qualifications:
- 2+ years of hardware/software troubleshooting in PAR Brink point-of-sale systems technology.
- Strong English communication skills, verbal and written.
- Experience working independently and as part of a team.
- Experience being the established technical resource and subject matter expert in a team.
- Customer Service acumen.
- Reporting knowledge.
Preferred:
- At least 2-5 years prior experience with credit and gift card payment technologies, online ordering, back-office systems (inventory, labor, loss prevention), polling technologies, and audio systems.
- Some exposure and/or experience as a business analyst; ability to translate plain English business requirements into technical details (or vice versa).
- Bachelor’s degree or technical certificates.
Responsibilities:
The essential duties and responsibilities can include the following. However, other duties may be assigned.
- PAR BRINK system support.
- Software support including knowledge of third-party software and custom apps, the base system load on Workstations, and Point of Sale equipment.
- Provide support for external helpdesk(s), field service organization(s), and application support.
- Provide remote support for technology deployments including new stores, relocations, technology retrofits, special projects, audio, and point-of-sale equipment additions.
- Resolves technical and business partner performance challenges for store managers, supervising partners, and company directors in situations, which have been escalated beyond normal service channels.
- Assist in formulating training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
- Provide wireless networking support for field-based users by including connectivity issues and VPN issues through wireless, or hard-wired solutions.
- Create and update documentation on installation(s) of software, configuration(s) of hardware, and problem troubleshooting.
- Assist in providing requirement consultation, sequel scripting, and analytics to proactively build automation and instrumentation into the support model.
- Assists with Level 1 & 2 technical support for call-in, self-service, or e-mail customers.
- Other duties are assigned as needed.
- Assist in monitoring Team and Client communication via Chat to ensure the team is supported.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
- Technical Capacity– Demonstrates depth of knowledge and skill in a technical area. Effectively applies technical knowledge to solve a range of problems.
- Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Multi-tasking– Ability to manage multiple priorities at once. This includes logging case notes while on customer calls and keeping up with and answering several chat windows at the same time.
- Customer/Client Focus - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
- Communication– Speaks clearly and concisely using proper grammar in both oral and written communication.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
- Results Orientation - Focuses on the desired result of one’s own work, setting challenging goals, putting effort into the goals, and meeting or exceeding them even when under pressure.
- Coachable - Open to constructive feedback and coaching; Applies feedback to meet performance goals.
Language Skills:
Ability to read and interpret documents such as instructions, customer incident reports, and procedure manuals. Ability to write correspondence, and customer incident reports and substantiate via verbal or written mediums. Ability to speak effectively over the phone to customers and supervisors, colleagues, and management.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret a variety of instructions. Ability to solve practical problems via a logical, analytic approach.
Other Skills and Abilities:
Ability to multi-task. Ability to work in a fast-paced environment. Strong time management and organizational skills.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job operates in a professional office environment or a home office environment.
- If the role is being performed in a home office environment, the home office must have a door that can be closed to avoid outside distractions. The role routinely uses standard office equipment such as a computer and a soft phone.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AAP/EEO Statement
Solugenix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $25/hour to $25/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Invoice Analysts/Data Entry Specialists $22/hr.
Irvine, CA (Hybrid - 3 days onsite every other week, 1 Saturday a month remotely)
6+ Month contract to hire
Job ID 2024-9594
Hours: 5am-1:30pm
We are looking for (4) Invoice Analysts/Data Entry Specialists. 6+ month contract to hire opportunities in Irvine, CA (Hybrid - 3 days onsite every other week).
Qualifications:
- Specialists with experience in inputting into financial database system modules. Experience or knowledge of SAP is a plus.
- Specialists will be entering in orders, corrections, notes, and other client information.
- Must be able to type at least 35 wpm.
- Must be punctual and on time.
- Reliable and self-driven professionals.
- Team player and able to work in a close team.
Responsibilities:
- Investigate and resolve any discrepancies found on invoices.
- Communicate with vendors and internal departments to resolve any issues.
- Process invoices through SAP using various transaction codes.
- Analyze accounts to see if the invoice is eligible for warranty and process the invoice accordingly.
- Work through Salesforce, SAP, and Excel every day to make sure the company’s vendors are getting billed accurately.
- Assist with accounting daily and monthly reports.
- Maintain organized and up-to-date files for all invoicing and financial transactions.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $22/hour to $22/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is one of the leading manufacturers of commercial equipment.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Position Title: Oracle Exadata DBA
Required Experience: 8+ years
Shift- Flexible Support rotational shift
Job Location: Gurgaon / Bangalore/Hyderabad
Position-1
Position Type -Full-Time
RPA Delivery Manager
Remote
Long-Term Contract Position
Job ID 2024-9591
Solugenix is in search for an RPA Delivery Manager who will be responsible for the implementation of projects and delivery of support services for RPA solutions in a hybrid (onshore-offshore) environment. This position will be full-time with Solugenix and the location will be based in Orange County, CA.
This entails identifying opportunities for solutions, defining and shaping project approach, analysis, and requirements, driving insights and recommendations, and overseeing design and delivery of ultimate solution. The RPA Delivery Manager will ensure that appropriate support and delivery processes are in place to enable the delivery of high-quality service to end-users that meets business needs while complying with the relevant security and risk criteria.
Minimum Qualifications:
- Must have 2-3 years of experience with RPA platforms/technology/tool capabilities such as UiPath delivery.
- Knowledge and experience in process engineering/re-engineering to drive business and operations automation.
- Experience conceptualizing and developing relevant use cases for client engagements, including proof-of-concepts (POC), proof-of-value (POV), proof-of-technology (POT), and production deployments.
- Collaborate with various cross-functional teams to understand business processes, assess automation feasibility, develop solutions, and monitor the deployment and rollout of these solutions.
- Authoring and maintaining requirements and solutions design documentation (RDD & SDD) with detailed process flows and user guidance documents.
- Experience defining and enforcing standards and guidelines that drive technology best practices in an Agile/Scrum software delivery environment.
- 8 to 10 years of managing technical delivery projects (.NET, Java etc.): strong competence in delivering complex software solutions is required.
- Leadership experience managing technical delivery teams of 20 to 50 people including development resources offshore.
- Strong technical project management and change management experience.
- Demonstrated ability to work and deliver solutions in a team environment with changing priorities and time pressures.
- Experience presenting solutions to senior management.
- Excellent communication skills (verbal and written) and the ability to produce easily understood documentation. The successful candidate must be able to explain technical details to non-technical colleagues and interact at senior levels within the organization.
- Degree or equivalent in Computer Science or related field (Mathematical/ Statistical).
Preferred Qualifications:
- Prior experience with designing software solutions, participating in RFPs, SOWs, pre-sales presentations.
- Ideal candidate would come from a software design, development and architecture background and have prior hands-on experience on at least one or more of the programming languages (e.g. .Net, Java, VB, C#/C, HTML/CSS, Python, Web Services, mainframe, web applications, SQL, data integration tools, technical automation tools).
- Successful leadership of a large RPA implementation program.
- Candidates based out of west coast (PST zone) is highly preferred.
Responsibilities:
Solution Identification, design and Implementation:
- You will oversee the design and implementation of RPA solutions using the selected RPA(UiPath) platform. This will involve managing a team of onshore and offshore business analysts, developers and support analysts but will also be required to be “hands-on” to recognize and proactively resolve technical roadblocks and impediments to solution delivery.
- Ensure that solutions (Bots) delivered to customers are designed and delivered to specifications with high quality on time and within budgets. Oversee SDLC processes for development and manage status and communication processes within the team and with the customers in an Agile development environment.
- You will play a key role in process improvement reviews to identify opportunities where automation can drive benefits and efficiencies for the business.
- Working with internal and customer project teams and business SMEs, you will break down and analyze existing business processes in detail to assess feasibility and to redesign those processes for an RPA supported solution.
- You will ensure that reporting metrics are put in place to measure the performance of RPA solutions.
Service Management:
- As RPA Delivery you will be responsible for the ongoing support of the RPA Solutions and the quality of service and performance.
- Design and maintain high performing service support functions to ensure that RPA solutions are performed and delivered in line with expected service levels.
- Monitor, support and control service delivery ensuring that the procedures put in place are effective and properly implemented.
Stakeholder Management:
- Design and manage stakeholder communication processes and framework for project delivery providing timely updates on schedules, roadblocks, risks, and contingencies.
- Build relationships and work closely with stakeholders and customers across multiple business units.
- Ability to identify future opportunities for process improvement and automation solutions – and to proactively identify sources of service dissatisfaction.
- Keep abreast of developments in relevant IT and RPA forums to ensure internal and external stakeholders are aware of what’s happening with our automation strategy and to ensure that we are aligned to overall group strategy.
Competencies for your role:
- Technical Solutions Delivery
- Leadership & Change
- Operational Excellence
- Accountability & Decision Making
- Communication & Influencing
- Commercial Growth
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $60/hour to $75/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Escrow Assistant
Palm Springs, CA
3-Month Contract
Job ID 2024-9590
Solugenix is assisting a client, a leading financial services company, in their search for an Escrow Assistant. This is a 3-month contract opportunity based out of Palm Springs, CA.
Required Skills:
Escrow, Closing, Disbursement, Organizational Skills, Closings
Additional Skills:
Retail Sales, Problem Solving, Customer Service Oriented
Qualifications:
- Bachelor's Degree Preferred. Minimum Requirement - HS Diploma or Equivalent.
- Intermediate levels require a solid understanding of functional tasks.
- Assistance may be required from more experienced team members will vary depending on task complexity.
- Work may be reviewed for new or more complex tasks.
- Provide a wide range of support within a functional area.
- Follow functional area’s processes and procedures in daily activities, troubleshoot as needed, and recommend suggestions for continuous improvements to overall operation2+ years’ experience in an escrow related experience.
Responsibilities:
- Typically found in a branch/office setting where the assistant is providing support to the Escrow department by assisting with customer service and administrative duties related to escrow closings.
- May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.
- Performs a wide range of administrative duties to gather information and assist in the escrow process.
- Duties may include Opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow-up of all escrow transactions.
- Communicates requirements and other information to clients.
- Interprets various agreements as they relate to closing and prepare all documents required for transactions.
Skills:
- Customer service skills.
- Problem solving skills.
- Strong organizational skills.
- Knowledge of MS Office suite.
- Excellent verbal/written communication skills.
- Able to maintain professionalism and a positive service attitude at all times.
- Strong detail orientation.
- Knowledge of company and/or client operating systems.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $28.78/hour to $28.78/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client:
Our client is one of the world's leading financial services companies based out of Palm Springs, CA.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.