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Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Position Title: SDET QA
Location: Bangalore
Experience : 5-8 yrs.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Network Engineer $60/hr - $80/hr
San Diego, CA (Hybrid) ("Must be local to San Diego")
12-month contract
Job ID 2024-9646
Solugenix has an outstanding opportunity for a Network Engineer. This is a 12-month contract opportunity located in San Diego, CA.
Qualifications:
- Experience in infrastructure and Network support for the design, installation, and configuration of a network switch refresh.
- Previous migration support from Juniper to Aruba switches.
- The NE will be establishing Aruba LAN/WAN upgrades at thirty (30) to fifty (50) sites within the Greater San Diego, CA county area.
Responsibilities:
- Work closely with business management to resolve business process and productivity needs and an appropriate technology strategy to support business goals.
- Analyze technical needs, requirements, and the state of the network’s infrastructure design, integration, and operations.
- Work with technical management to architect networks that effectively reflect business needs, service-level and availability requirements, and other technology parameters.
- Develop design principles, models, plans, internal standards, budgets, and processes (based on industry best practices).
- Establish principles for network design and deployment.
- Participate in the selection of networking technologies and products for implementation.
- Must have strong communication skills, presentation skills, ownership acumen, and be able to deconstruct complex problems and projects into execution detail.
- Lead teams of other network designers and engineers in developing detailed designs and quality-control mechanisms during implementation.
- In-depth understanding of business strategy and ability to communicate effectively with senior business leaders and C-level executives.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $60/hour to $80/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Job Title: Customer Support Representative – Healthcare Order Processing
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Title: Deployment Specialist
Location: Work From Home
Position: Full Time
Experience: 3+ years
Work Hours: Any time between 7:30 AM and 9:30 PM IST (4 days a week (10 hours shift))
The Technical Support Analyst (Deployment) provides advanced technical support in installing new software and deploying upgrades/updates. Pilot software deployments, provide results, and clearance of pilot to launch to completion. Assist in maintaining network integrity with the network vendor by remediating servers and maintaining a database of locations.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Position Title:Genesys Developer
Location: Bangalore
Experience : 5-9 yrs.
Type of Position: Full Time
Java/AWS Integration developer
Irvine, CA (Hybrid)
6-month contract with possibility of extension
Job ID 2024-9632
Solugenix is assisting a client, a prestigious and large investment management company in their search for a Java/AWS Integration developer. This is a 6-month contract with possibility of extension opportunity based out of Irvine, CA (Hybrid).
Qualifications:
- Need someone that has strong java skills, specifically implementing spring boot microservices on cloud platforms.
- Github, AWS, and postgres would be some of the key skills needed.
- Experience with confluence, Jira, service now that would be a huge plus.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $72/hour to $78/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
We have a very urgent requirement for “Senior Automation Engineer ”. Please find below the full Job Description, if this job opportunity interests you, I urge you to email me your updated resume with mobile number and the best time to call you. As we have multiple job opening, I further request you to share this email with your friends and industry colleagues and help us in hiring for the same.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CITI Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Job Title: Sr Automation Engineer
Job Location: Hyderabad/Indore
Experiences: 5-8 Years
Job Description:
- Implements and oversees the test automation approach to deliver the Test Automation Strategy including CICD, nonfunctional testing - performance, security engineering, compatibility, accessibility testing
- Drives out improvements and innovation around tooling, frameworks and approaches working on shift left first principles and the automation pyramid
- Able to work constructively to ensure the best value is being driven through the automation approach and that the approach is consistent with other PODs where beneficial
- Works with the business/POs to ensure there is a holistic and consistent approach to Quality (through RCA, metrics, code quality, (defect) stage containment) and ensures cross communication and collaboration on QA best practices, risks and open issues across other PODs
- Leads and federates the overall test approach to the Squads - built-in quality, metrics, methods and tools
- Leads process improvement initiatives focus on Quality, Velocity and Efficiency (agreed across the POD) e.g closer alignment to business acceptance, operations etc
- Ensure consistency across all squads in line with POD strategy/maturity/priorities/global approach - undertaking quality reviews and deep dives to ensure there is a consistent approach
- Input into PI planning, and subsequent resourcing planning - including skills profiling and identify training requirements for POD members
- Identify supplier training requirements and feed into global KPI and supplier measures
- Provides timely reports with qualitative and quantitative analysis of test coverage, defect trends & leakage enabling key stakeholders (including Squad leaders) for timely course correction
- Define and design quality metrics and dashboard to enable the Pod lead & PO to frequently gauge the quality of the software
Required Skills:
- 5-8 years of automation experience
- Experience in Manual Testing , API Testing and Automation Testing Using Playwright tool including writing and maintaining test scripts. Hands of experience in java script.
- Strong understanding of Test Engineering and Quality Assurance best practices, tools and policies
- The ability to communicate effectively to both technical and non-technical colleagues in a cross-functional environment
- Proven track record of successfully delivering Quality software solutions
- Strong Leadership skills and a team player
- Experience or knowledge of working with Agile at Scale, Lean and Continuous Delivery approaches such as Continuous Integration, Test-Driven Development and Infrastructure as Code
- Familiar with Automation Framework Design and Implementation
- Understanding of CI/CD and DevOps practices
- Proficient in the following Test automation languages and frameworks: JavaScript, Typescript
- Strong experience working with Java, experience with other testing frameworks (e.g., Selenium, Cypress) is a plus.
- Good understanding of working with a source control systems such as Azure DevOps/TFS, Github or Bitbucket
- Experience working with Jira
Desired Skills:
- Understanding of CI/CD tools for automating the build and deployment processes.
Education & Certifications:
- BE/ BTech / BSC / MCA
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix
Job Title: Senior Systems Analyst AD and OKTA
Job Location: Hyderabad.
Job Type: Full Time
Required Experience : 4-9 yrs
Shift Timings: Rotational Shifts (24/7)
Job Summary:
As an AD and Okta Analyst, the candidate is expected to support various Identity and Access Management projects and work with the team to support extensive application portfolio.
Role and Responsibilities:
At least 5+ years of experience in IT with focus on Security Engineering and Identity Access Management (IAM)
- Strong Understanding of SAML / OAuth / OPEN ID Connect protocols and its behavior.• Good understanding of Okta single sign on along with multi-factor (OKTA Verify / RSA / SMS / etc.,) authentications.• Strong knowledge and proven experience on Okta SSO/MFA• Experience in integrating partners of different domains for achieving SSO using standards like SAML, OAuth and WS-Federation on Okta SSO/MFA platform• Experience in integrating applications with Okta SSO/MFA for achieving SSO, session management and password management solutions• Working with LDAP related technologies AD, OID, DS SAML, OAuth 20, OpenID Hands-on experience• Design/build/install/configure/customize, implement, and support Identity and Access Management solutions using Okta Identity and Access Management components.• Hands on experience implementing identity and access management/ Single Sign On SSO projects using Okta SSO/MFA solutions• Experience in implementing at least two IAM engagements, including requirements gathering, analysis, design, development, testing, deployment, and application support• Onboarding and off-boarding of API Gateways accounts from Okta.• Ability to administer and manage Okta Integration with different inhouse / hosted applications.• Ability to set up Okta IDM (Authorization Server / AD Gent / IWA Agent) with all of applications (Web App/Mobile APP/Single Page etc.)• Adding/Removing Clims from applications.• Strong understanding on Application integration with OKTA and exposer towards working with OKTA vendor as needed.• Good Understanding on Active Directory Services / ADLDS.• Understanding on Network Level policies to limit the end user / Device Trust access.• Prior experience with Active Directory Domain Admin (Active Directory design & architecture, Group Policy, Windows Server, Security, Active Directory troubleshooting) in production environment• Experience with Linux and Windows Operating Systems• Understanding of ITIL and Agile is a plus.• Strong problem solving and troubleshooting skills - with attention to details• Excellent interpersonal and communication skills• Experience with Ansible, Powershell, Java, Python is a huge plus• Any experience with Active Directory DS & LDS, FIM/MIM, GPO, Change Auditor, Recovery Manager, Azure AD Connect is a huge plus• Hands on experience with the below Active directory tasks is a huge plus.o Plan and execute Active Directory Domain Level Implementation & upgrades.o Understanding of GPO's and implement them as per the requirement.o Troubleshooting of replication / GPO / Authentication failure issues.o Should have decent understanding on account lockouts issues.o Capability of managing the Core operating system and apply the windows security patches manually as needed.o a decent understanding of Azure AD and policy structure.o The ability to create user-related policies in an Azure AD environment.o Understanding of change auditor importance and usage.o Understanding of the recovery manager tool (Quest) and its usage.
Desired Skills
- ' Okta, Active Directory, and Knowledge on Azure AD are preferable.
Education & Certifications:-
• Minimum Graduate and good have certification.
• Technical Certifications are desired and a plus.
Marketing Audience Lead
Los Angeles, CA (Hybrid)
6-Month contract
Job ID 2024-9625
Solugenix is assisting a client, a prestigious and large investment management company in their search for a Marketing Audience Lead. This is a 6-month contract opportunity based out of Los Angeles, CA (Hybrid).
This role will execute business priorities for the Institutional pod or delivery team and act as one of the primary marketing interfaces to the Institutional client segment team. Helps to define the marketing strategy for their area of responsibility with senior business leaders and ensures execution is aligned with marketing and business objectives. Builds a broad and deep understanding of the business landscape, the audience(s) and client(s) served, the competitive environment, and marketing best practices.
Qualifications:
- Must have 7 years of experience in marketing, with institutional asset management /and investment marketing experience strongly preferred.
- Demonstrates ability to effectively plan and manage the work of diverse, multiple teams.
- Demonstrates ability to influence groups and/or more senior associates.
- Demonstrates judgment in resolving matters of high complexity.
- Demonstrates intellectual curiosity and analytical skills in areas of moderate complexity.
- Demonstrates ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives.
- Demonstrates effectiveness in leading/facilitating a variety of meetings.
- Demonstrates ability to lead and manage projects across multiple teams or groups.
- Demonstrates good knowledge of current marketing technology, tools, and digital channels, including social media, search, and content marketing.
Responsibilities:
- Establishes the business priorities for the institutional audience by working with client segment teams, business groups, and senior leaders.
- Defines the business problem by partnering with senior leaders (as appropriate) to develop the situation assessment and identify business opportunities to crisply define the problem to solve. A solid understanding of our industry, business model, and competitive positioning is required to achieve this.
- Develops and implements the overall marketing strategy for the target audience to achieve the desired change in audience behavior or attitudes.
- Partners with marketing research, sales, and product teams to develop powerful audience insights that drive the achievement of business objectives. Maintains knowledge of research and in-field techniques to develop the customer empathy required to distill the insight.
- Translates business opportunity into marketing actions by developing the marketing brief from which the go-to-market plan will be developed.
- Partners with cross-functional marketing team to develop and deploy marketing programs aligned to the business objectives and strategies by leading an agile team and delivering via agile methodologies and practices.
- Translates business problems into creative direction by developing a focused brief. Evaluate creative via this brief and be able to provide effective and constructive creative feedback during creative development.
- Creates strong stakeholder relationships with leaders in marketing and the client segment team.
- Leads the establishment and delivery of campaign reporting and overall segment analysis for the target audience.
- Measures audience engagement with marketing efforts.
- Tracks and records change in attitudes or behaviors over time.
- Uses data to design and adapt marketing activities in real-time to maximize success. Course- corrects marketing activities to achieve audience goals.
- Determines ROI of marketing activities.
- Performs additional responsibilities as assigned.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $69/hour to $69/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Senior Application Security Engineer
Irvine, CA or San Antonio, TX (Hybrid)
6-month contract with possibility of extension
Job ID 2024-9622
Solugenix is assisting a client, a prestigious and large investment management company in their search for a Senior Application Security Engineer. This is a 6-month contract with possibility of extension opportunity based out of Irvine, CA or San Antonio, TX (Hybrid).
Qualifications:
- Experience with Invicti DAST and Synk.
- Subject matter expertise in application security and vulnerability assessments.
- Strong knowledge of OWASP Top 10 vulnerability detection and mitigation.
- Prior experience with Veracode SAST, DAST, and Nexus IQ would be a plus.
- Familiarity in .NET or Java is desirable.
- Familiarity with IDEs, e.g. Visual Studio, Eclipse, or IntelliJ IDEA.
- Familiarity with ServiceNow, and Jira.
- Familiarity with build systems such as Bamboo, Jenkins, and AWS native build tool.
- High degree of accuracy and attention to detail.
- Excellent organizational skills and ability to multitask.
Responsibilities:
- Assist in onboarding application teams and applications to Secure SDLC controls (e.g., SAST, DAST) including remediation guidance, issue tracking, and metrics.
- Provide remediation coaching to development teams on how to build a more secure application, including explanations of risk assessment, e.g. likelihood, impact, and the OWASP Top 10.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $75/hour to $88/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Desktop Support Specialist $22/hr - $24/hr
Detroit, MI
Contract to possible hire
Job ID 2024-9619
Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to possible hire opportunity based out of Detroit, MI.
Qualifications:
- Requires 3+ years of related work experience.
- Sound knowledge of imaging tools (SCCM, MDT).
- Sound knowledge of data backup and recovery tools.
- Installing, upgrading, and migrating to Windows 7/10.
- Deploying Windows 7/10 in large enterprises.
- Configuring hardware and applications.
- Configuring network connectivity.
- Configuring backup and recovery options.
Certification:
- A+ Certification is a huge plus.
Responsibilities:
- Provide onsite support to users with operational and technical support.
- Resolve incidents and problems associated with end user equipment.
- Support uses connecting or attempting to connect to the corporate network and assists in the coordination and completion of accessing LAN, print, and file service.
- Provide repair and maintenance for mobile devices.
- Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).
- Provide software break/fix services and replacement of non-warranty assets for end users.
- Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output.
- Configure and support end-users on mobile computing platforms.
- Deskside support services as required.
About the Client:
Our client is a nationwide IT Service provider for many fortune 500 companies.
About Solugenix:
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Job Title : Front Office Executive
Job Location : Hyderabad
Position : Full Time
Work Timings: Regular hours will be (9:00 AM to 6:00 PM IST), 5 Days a Week
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Summary of Job Function
We are looking for an experienced Technical Support Analyst (Voice) to support our client! The Technical Support Analyst provides remote installation, repair and support services for Point-of-Sale (POS) systems, networks, and other services and solutions. Successfully manages identification and resolution of customer issues. Supports system implementation and engages customers and team members in completing projects on-time and on-budget. Actively participates as a key part of a growing team that is obsessed with quality, and customer service.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Summary of Job Function
We are looking for an experienced Technical Support Analyst (Voice) to support our client! The Technical Support Analyst provides remote installation, repair and support services for Point-of-Sale (POS) systems, networks, and other services and solutions. Successfully manages identification and resolution of customer issues. Supports system implementation and engages customers and team members in completing projects on-time and on-budget. Actively participates as a key part of a growing team that is obsessed with quality, and customer service.
ServiceNow CMDB Developer
Tustin, CA (Hybrid)
12-Month Contract
Job ID 2024-9610
We are looking for a ServiceNow CMDB Developer. This is a 12-month contract opportunity based out of Tustin, CA (Hybrid).
Qualifications:
- Bachelor's Degree in Computer Science, Engineering, Math, Physics, or related technical field or equivalent years of experience required.
- 3-5 years of experience in a software-related field required.
- 3-5 years of ServiceNow administration experience required.
- Proficiency in JavaScript.
- ServiceNow Implementation experience preferred.
- Configuration Management Database (CMDB) experience preferred.
- Certified ServiceNow Administrator or Certified ServiceNow Developer.
- Working experience in Service Asset & CMDB, Discovery, and Service Mapping (optional).
- Experience with ServiceNow Discovery module end to end (Error handling and experience with patterns preferred).
- Solid experience in administering and configuring the ServiceNow CMDB, including CI classes, attributes, relationships, and workflows.
- Experience in creating, updating, and maintaining CMDBs, and other asset/configuration management repositories in a complex IT environment.
- Design and implementation of solutions for maintaining CI data integrity across the CI lifecycle with due consideration to the ITSM process like Incident, Problem, and Build solutions around data certifications (if required) for maintaining CI sanity.
- Experience in identifying and tracking CIs, implementing change control, and accounting for discovered/manual CIs in a complex IT system.
- Managing CMDB health to support Assets and Configuration and CI relationships, as coming from discovered sources.
Responsibilities:
- Develops, implements, maintains, and corrects moderately complex application software and system problems using established credit union standards and specifications, with little supervision or guidance.
- Codes new application programs to meet desired user functionality using ServiceNow.
- Revises application software using tables, profiles, and other vendor-supplied customization tools to reflect approved changes specified by users.
- Follows general and credit union-specific coding and development standards, SDLC standards, and Agile methodology standards.
- Builds technical and functional documentation for new programs or changes to existing programs as required.
- Test and debug new and existing application software, developed by other programmers, to assure accuracy, integrity, interoperability, and completeness to achieve desired results.
- Ability to learn, adapt, and become proficient in multiple technologies and best practice development standards. Remains knowledgeable of new and emerging technology by researching technical materials, attending seminars and training classes, and consulting with personnel from other industries.
- Provides ongoing system support as required.
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions.
- Performs other duties as assigned.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $55/hour to $65/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis.We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Project Coordinator $23/hr - $25/hr
Irvine, CA (Hybrid - 2 days Remote per week)
6+ month contract to possible hire
Job ID 2024-9606
We are looking for multiple Project Coordinators. These are 6+ month contract to possible hire opportunities in Irvine, CA. PC’s work a hybrid schedule with 3 days onsite and 2 days remote each week.
The Project Coordinator will play a vital role providing support to the Project Management team by processing orders in SAP. Monitor current projects and coordinate all team members involved keeping installation workflow on track. Communicate timeline changes and new information to the project team.
Qualifications:
- Bachelor’s degree preferred.
- 1-3 years of professional administrative experience.
- Experience with scheduling would be a plus.
Responsibilities:
- Coordinates installation with third-party vendors, co-workers, and customers.
- Manage the data for all project-related information; ensure all needed materials are current and properly filed and stored.
- Manage travel for the installation team within the assigned budget and ensure adherence to the travel policy.
- Organize and plan meetings with the project manager, either ad hoc or on a scheduled cadence.
- Ensure on-time completion of all installation projects.
- Work to improve the project process.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $23/hour to $25/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
About the Client
Our client is one of the leading manufacturers of equipment.
About Solugenix
Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.
For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.